MySCE

Name: MySCE
Rating: 1.9 (1277 reviews)
Author: Southern California Edison

Utilities

Only for iPhone

Free · Designed for iPhone

1.3K Ratings
Ages

4+
Years
Category

Utilities
Developer

Southern California Edison
Language

EN
English
Size

182.1
MB

iPhone

Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number

Ratings & Reviews

1.9

out of 5

1.3K Ratings

And you call this a “APP”?
01/23/2023

B2200qwyty
This is with worthless. If you want any information it directs you to their website. The website is also very poor. SCE KEEPS saying they want feedback and are going to improve… however year after year nothing happens. However rates go up and continue to go up. SCE needs some serious oversight as they are mismanaged. Take the tree trimming that they do in residential areas. As a example they come up my street at least once a month to trim trees. They clip a few branches with a large crew? Huh? Then come back a few weeks later to do it again. As a rate payer and former maintenance manager of a large company… this waste of money is disturbing. I know they are now in CYA mode as utilities have been sued for the loss from fires etc… come on guys CYA and being responsible can coexist if you would manage correctly. FIX YOUR CLUNKY WEB SITE AND DELETE THE APP IF YOU CANT FIGURE IT OUT….or hire a high school student to do it for you. God only know how much you overpaid to build the web site and APP.

Developer Response
Hi B2200qwyty. We have great news! As of February 21, 2023, the new version of the MySCE mobile app supports more customer accounts. Customers with up to 10 SCE accounts can now use the MySCE mobile app. Please download the latest version and log into your account. Please let us know if you encounter any problems. Thanks, SCE App Support
And you call this a “APP”?
01/23/2023

B2200qwyty

This is with worthless. If you want any information it directs you to their website. The website is also very poor. SCE KEEPS saying they want feedback and are going to improve… however year after year nothing happens. However rates go up and continue to go up. SCE needs some serious oversight as they are mismanaged. Take the tree trimming that they do in residential areas. As a example they come up my street at least once a month to trim trees. They clip a few branches with a large crew? Huh? Then come back a few weeks later to do it again. As a rate payer and former maintenance manager of a large company… this waste of money is disturbing. I know they are now in CYA mode as utilities have been sued for the loss from fires etc… come on guys CYA and being responsible can coexist if you would manage correctly. FIX YOUR CLUNKY WEB SITE AND DELETE THE APP IF YOU CANT FIGURE IT OUT….or hire a high school student to do it for you. God only know how much you overpaid to build the web site and APP.
Developer Response 03/08/2023
Hi B2200qwyty. We have great news! As of February 21, 2023, the new version of the MySCE mobile app supports more customer accounts. Customers with up to 10 SCE accounts can now use the MySCE mobile app. Please download the latest version and log into your account. Please let us know if you encounter any problems. Thanks, SCE App Support
No app for the iPad so Séniors can use and see better?
07/30/2024

Pepelepew55
We old folks with a vision problem is hard to see the content on an iPhone. At least me I would like an app for the iPad that I can open and is as big as the my iPad screen. Now I have to go to the website on my iPad to get the info I need or open my invoice and see it. The young person that design this App could care less if all the old folk can use or not. We are customers too, we need something that is useful for us also not just for the young customers. I’m pretty sure there is a lot of us that feel the same. Please design an App for the iPad for everyone to use not some of us. I would have given you a zero (0) star but I couldn’t. Please keep us old folk in mind when you decide to design apps for the future. We are paying customers also. Thank you for your reading this and hopefully you will keep us in mind.
No app for the iPad so Séniors can use and see better?
07/30/2024

Pepelepew55

We old folks with a vision problem is hard to see the content on an iPhone. At least me I would like an app for the iPad that I can open and is as big as the my iPad screen. Now I have to go to the website on my iPad to get the info I need or open my invoice and see it. The young person that design this App could care less if all the old folk can use or not. We are customers too, we need something that is useful for us also not just for the young customers. I’m pretty sure there is a lot of us that feel the same. Please design an App for the iPad for everyone to use not some of us. I would have given you a zero (0) star but I couldn’t. Please keep us old folk in mind when you decide to design apps for the future. We are paying customers also. Thank you for your reading this and hopefully you will keep us in mind.
New TOS is unacceptable
07/24/2024

nikonel
There is NO WAY i consent to you using my likeness or voice.6. User Posting of Content.A. Rights in and Responsibility for User App Content.You represent and warrant to us that all digital images, media files, text and other content you post or transmit through the Edison App for display to other users ("User App Content") does not infringe on a copyright or other intellectual property right of another person. You are solely responsible for any intellectual property rights infringement in User App Content. You specifically give us a perpetual, irrevocable, non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any such User App Content, including without limitation your voice or likeness as embodied in such User App Content. YOU HEREBY RELEASE US FROM ALL CLAIMS AND LIABILITY RELATING TO OUR USE OF THE USER APP CONTENT THAT YOU POST. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONAL INFORMATION PUBLICLY AVAILABLE IN ANY USER APP CONTENT THAT YOU POST, YOU DO SO AT YOUR OWN RISK.
New TOS is unacceptable
07/24/2024

nikonel

There is NO WAY i consent to you using my likeness or voice.6. User Posting of Content.A. Rights in and Responsibility for User App Content.You represent and warrant to us that all digital images, media files, text and other content you post or transmit through the Edison App for display to other users ("User App Content") does not infringe on a copyright or other intellectual property right of another person. You are solely responsible for any intellectual property rights infringement in User App Content. You specifically give us a perpetual, irrevocable, non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any such User App Content, including without limitation your voice or likeness as embodied in such User App Content. YOU HEREBY RELEASE US FROM ALL CLAIMS AND LIABILITY RELATING TO OUR USE OF THE USER APP CONTENT THAT YOU POST. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONAL INFORMATION PUBLICLY AVAILABLE IN ANY USER APP CONTENT THAT YOU POST, YOU DO SO AT YOUR OWN RISK.
Glorified Bookmark..
09/17/2022

JimCali75
Update.. Still lacks important daily usage information. You still need to link to the main website for that. There was a day when you could get daily/hourly usage information charts in the app. Really helpful in managing your energy usage day to day. Bring that back and you’ll see improved reviews.The app works most of the time but it's slow and clunky. Definitely not optimized for latest OS. It's been over two years since the last update. Disappointing for a company as large as Edison. Update.. They finally "updated" the app. Now it's just a link to their mobile site. Really? SCE won't even take the time to create a stand alone app? Not even worth 2 stars anymore... Update, Nothing has changed in all this time? Clearly not a priority. It’s a shame… Use to be a convenient way to check energy usage hour by hour.

Developer Response
Hi JimCali75, thank you for your feedback. We understand that usage information is important to our customers. We are working on improvements and plan to bring these features back in the near future. Please visit and log into sce.com, where these features are still available and accessible on your smartphone. Thank you.
Glorified Bookmark..
09/17/2022

JimCali75

Update.. Still lacks important daily usage information. You still need to link to the main website for that. There was a day when you could get daily/hourly usage information charts in the app. Really helpful in managing your energy usage day to day. Bring that back and you’ll see improved reviews.The app works most of the time but it's slow and clunky. Definitely not optimized for latest OS. It's been over two years since the last update. Disappointing for a company as large as Edison. Update.. They finally "updated" the app. Now it's just a link to their mobile site. Really? SCE won't even take the time to create a stand alone app? Not even worth 2 stars anymore... Update, Nothing has changed in all this time? Clearly not a priority. It’s a shame… Use to be a convenient way to check energy usage hour by hour.
Developer Response 09/19/2022
Hi JimCali75, thank you for your feedback. We understand that usage information is important to our customers. We are working on improvements and plan to bring these features back in the near future. Please visit and log into sce.com, where these features are still available and accessible on your smartphone. Thank you.

SCE is introducing stronger login security in the MySCE app with multi-factor authentication (MFA), including email alerts for invalid tokens and multiple failed login attempts. Navigation is now smoother for viewing past and tiered usage, and the Billing History screen has been redesigned to make information easier to understand. Additional improvements address error rates and enhance the overall user experience.

Version 4.0.53

5h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics