Description

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program

What’s New

Version 10.15.2

Bug Fixes and Minor Enhancements

Ratings and Reviews

4.7 out of 5
85.8K Ratings

85.8K Ratings

corinn jackson-mitchell ,

Com Ed has come a long way!!!!!

Over the last 20 yrs I’ve had some serious issues with com Ed it’s hard to believe that this company has been around monopolizing all these years as a result in my eyes this company was in fair in so many ways but recently has been doing some amazing things for our youth and reaching out to the community to help make sure the bills are paid ! I’m just saying thank you Com Ed you guys have come a long way from not caring for your customers to taking care of your customer ! Keep up the Good work ! 👌🏾👍🏽

DeadBob74 ,

Needs to be more intuitive

Why make future-scheduling payments the default option? Every other app or electronic bill payment option with any other company sets the current day or next day as the default date when making a payment. This inconsistency with the norm makes no sense. When I use other apps or online bill payments, I don’t have to take extra steps unless I want to defer my payment to a future date. Here, when I just want to pay my bill now, I have to take extra steps to change the date to now.
Also, if there is an issue with the payment method (such as the wrong card expiration date in my case), you are not informed that it is declined right away. You receive a confirmation number as if it has been successfully processed, and have to follow up later to confirm if it went through.
The whole point of this app is to make it convenient to review and pay your bill quickly. By today’s standards, this app does not yet fully achieve that goal.

Developer Response ,

We'll look into this issue for you. Please send us a note at techsupport@comed.com so that we can follow up.

MJElmhurst ,

Nice but real time prices are not provided

Nice app but has a few shortcomings. It does not show real time pricing. A table shows prices for previous hours which does me no good. Also, an alarm notification is sent but only when prices are exorbitantly high. It would be better if I can set the threshold.

During times where storms are happening, the app interface changes to one where you can notify ComEd of an outage but all other functionality in normal app is disabled.

Developer Response ,

We'll look into this issue for you. Please send us a note at techsupport@comed.com so that we can follow up.

App Privacy

The developer, An Exelon Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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