ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:
· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
- We've updated our login process to increase security. All users will have to log in again.
- Bug fixes and improvements
Ratings and ReviewsSee All
Com Ed has come a long way!!!!!
Over the last 20 yrs I’ve had some serious issues with com Ed it’s hard to believe that this company has been around monopolizing all these years as a result in my eyes this company was in fair in so many ways but recently has been doing some amazing things for our youth and reaching out to the community to help make sure the bills are paid ! I’m just saying thank you Com Ed you guys have come a long way from not caring for your customers to taking care of your customer ! Keep up the Good work ! 👌🏾👍🏽
Needs to be more intuitive
Why make future-scheduling payments the default option? Every other app or electronic bill payment option with any other company sets the current day or next day as the default date when making a payment. This inconsistency with the norm makes no sense. When I use other apps or online bill payments, I don’t have to take extra steps unless I want to defer my payment to a future date. Here, when I just want to pay my bill now, I have to take extra steps to change the date to now.
Also, if there is an issue with the payment method (such as the wrong card expiration date in my case), you are not informed that it is declined right away. You receive a confirmation number as if it has been successfully processed, and have to follow up later to confirm if it went through.
The whole point of this app is to make it convenient to review and pay your bill quickly. By today’s standards, this app does not yet fully achieve that goal.
Developer Response ,
We'll look into this issue for you. Please send us a note at firstname.lastname@example.org so that we can follow up.
The app does what it is supposed to. I can see how much my bill is quickly and track the hourly pricing. People are complaining about the convenience fee. So don’t pay thru the app! It not a hidden fee. I pay thru my bank and there is no fee. Stop complaining and figure out another way to pay the bill.
The hourly pricing has been great. Definitely worth it that other companies don’t offer. Thank you ComEd.
Developer Response ,
Thank you for the feedback as we greatly appreciate it. We can make sure to take this info back to our design teams as this is a great insight!! We hope you have a wonderful day and thanks again for the feedback.
ComEd Mobile App Team
- EXELON BUSINESS SERVICES COMPANY, LLC
- 101.7 MB
Requires iOS 12.0 and watchOS 4.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2020 Commonwealth Edison Company
With Family Sharing set up, up to six family members can use this app.