ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:
· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
Resolved an issue where some users were unable to log in
Ratings and Reviews
Functional but confusing
I use the app primarily for paying my bill, but that’s the part of it I like the least. The only confirmation my payment was accepted was a brief green check on the screen. When I looked at my activity, I couldn’t tell if my payment was submitted. I went to the payment area again, confirmed it for today’s date, but was then given an error message saying this was a duplicate payment. Unwieldy, to say the least.
Where’d the useful Info go
I use the app to track where my total
Bill is trending to. The latest version appears to have dropped the simple ability to get an estimate of the bill trend. I see a graph but have to total up each day in my head to figure out the estimate. Overall
Finding little use of the latest version.
Update for developer — followed your steps. Still nothing useful. I see my current bill. I see what my bill was the past two months. I see in kWh, not in $ what my current usage is. I do not see anything that indicates what my bill $ is trending to.
Developer Response ,
Thank you for you feedback as we do use these in planning future updates. There is projected bill information in the app. To see it go to the Bill tab and click the "Need help understanding your bill" button. On this screen you can see your projected bill amount.
Stop screwing your customers
You are a horrible company for charging your regular customers a fee for using a credit card. Absolute worthless app if you’re going to charge people for using it. I pay all my bills online and usually it is a very convenient way to make a payment. However, you’ve made it not so convenient. Please do yourself a favor and learn from other companies how to treat your regular customers fairly and not have to charge them for paying online. Your scam every customer for $1.75... hope you’re happy and satisfied raking in all that money for ripping off your regular everyday so-called customers.. Worthless!!!
With Family Sharing set up, up to six family members can use this app.