The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and get 24/7 customer support. Plus, control your Nest Thermostat and Reliant home security system from one customizable interface.
Customize your app dashboard -
Choose the Reliant app features you use most and quickly access them with a touch.
Keep your home comfortable and safe-
Remotely adjust your Nest Thermostat, and monitor and control your Reliant security system.
Track electricity usage-
Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current usage with past usage.
Never miss a due date-
Sign up for Reliant AccountAlerts to keep tabs on your electricity usage, bill due dates and even projected charges.*
Pay your bill your way-
Use a stored credit card or bank account to quickly and securely pay your bill. Sign up for AutoPay and don’t worry about missing a due date. Cut the clutter with paperless billing. Go for average billing to smooth out seasonal highs and lows.
Manage prepaid funds-
If you prepay for Reliant electricity, use the app’s payment calculator to budget for your power usage.
Access account essentials-
Review your plan details and manage account settings. Eligible customers can also renew or change their plan through the Reliant app.
Get help when you need it-
Through the app, you can call or email Reliant, report an outage, find payment locations and view FAQs.
*Not available for Reliant SmartStart Plan(SM) customers.
Reliant is not affiliated with Nest or the products and services it markets. Nest Thermostat is a trademark of Nest Labs, Inc. All rights reserved.
Electricity, Security and Home Automation Services provided by Reliant Energy Retail Services, LLC d/b/a Reliant. Electricity Services, Reliant, PUCT Certificate #10007. Security Services Contractor License TXB19469, 1201 Fannin Street, Houston Texas 77002, Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms. Reliant is a service mark of Reliant Energy Retail Holdings, LLC. ©2018 NRG Energy. Security and Home Automation Services only offered in Houston and Dallas.
Performance enhancements made to login, and pay flow. Customers are now able to login before electricity starts and after service stops to pay bill and check usage.
Ratings and Reviews
App works well for me, but Touch ID is gone
I’ve used app for a while, and it is helpful. It used to work with Touch ID on my iPhone; then for a while it said it worked, but still always asked for my password; now I don’t see Touch ID mentioned at all. Did you remove this feature?
Developer Response ,
Thank you for telling us about your experience with the app. The Touch ID is still part of the Reliant app. Would you please retry? If the issue persists, please try updating app to see if that resolves the issue. If not please email us the device you are using to email@example.com. Thank you and we are sorry for the inconvenience.
This app is no bueno ! The other day I had to pay my bill so I did it through the Reliant app. I payed the amount I was suppose to pay and out of no were it processed TWICE !!! Making me pay double.
I went to my bank to claim this and I got my money back, and RELIANT took it back again and also took $11 u don’t know why but this freaking app did it.
I called them to make a concern about my money and there app and they told me I needed service calling me old but I am 28 ! I know how technology works and everything but this app sucked and I had to pay them back no matter what.
DO NOT DO YOUR PAYMENTS THROUGH THIS APP!!!!
Easy to use!
Love this app - fixed all the bugs and VERY easy to navigate now. I can log on with Touch ID so I don’t have to remember user name and password. I can check my usage, my expiration date, even my full pdf bill - which I was impressed with. Way to go Reliant!
With Family Sharing set up, up to six family members can use this app.