Screenshots

Description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

What’s New

Version 1.462.0038

- Bug fixes and performance improvements.

Ratings and Reviews

3.0 out of 5
4 Ratings

4 Ratings

CameronMCalvert ,

Good but room for improvement

First off, you can tell that this app does not scale to newer phones which leads me to believe it’s based on an older code base from years ago. This may be a compatibility choice but I would believe the vast majority of users are past this and would benefit from the UI being sharper and clearer on the device.

Secondly, the graphs are helpful but the scale is so vague that there is very little context between the days and values. This could be fixed by assigning a text value on the bar in the graph it self to at least represent a rounded daily kilowatt total or allowing more tick marks on the side or a combination of both.

Lastly, this is my opinion, but this seems to be a missed opportunity to possibly add links to say, energy conservation tips when it comes to winter / summer, what programs does Tri County or TVA offer to the consumer to help them use their energy more efficiently or to educate them. What are average ranges of KW/h for a typical xyz sq ft home. When should you be concerned about your energy usage? I could go on but I hope you understand my gist.

Also, you missed a great opportunity to add the outage map and other services! You should focus on making everything you offer easily accessible in one place. This is the new way of life and I believe you could garner a lot of traction with this app if you invested more into it and marketed it more. I honestly found it by accident looking at your website online within my phone.

App Privacy

The developer, Tri-County Electric Membership Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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