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Description

Gain instant access to your tickets for Cleveland Orchestra concerts at Severance and Blossom Music Center.

Ticket holders and subscribers with The Cleveland Orchestra can now gain instant, secure, and paperless access to their concert tickets, including seating information and parking passes. With Ticket Wallet, you can also easily review past Cleveland Orchestra performances you’ve recently attended, as well as find helpful contact information.

Never forget or misplace your tickets to Cleveland Orchestra performances at Severance Hall and Blossom Music Center* again, and receive real-time updates without having to reprint your tickets.

How it works:
Whenever you reserve seats to a Cleveland Orchestra performance online through our official website (clevelandorchestra.com), they’ll be waiting for you in your Ticket Wallet within moments. To ensure your tickets arrive in your Ticket Wallet automatically, please select “Print-at-Home” or "Send to Ticket Wallet," as your delivery method when purchasing tickets at clevelandorchestra.com.

Login with your existing Cleveland Orchestra account:
Access to your Ticket Wallet requires a Cleveland Orchestra digital account. If you purchase tickets offline or have not registered a Cleveland Orchestra digital account, you can register one at clevelandorchestra.com. If you need further assistance, please contact our Ticket Office.

*Blossom Lawn Book Tickets are not available at this time through your Ticket Wallet. Please continue to present your physical Lawn Book Tickets when used for entry into Blossom Music Festival concerts.

What’s New

Version 1.1.0

Time to Blossom. This first update introduces a number of subtle yet meaningful enhancements to ensure an even faster, smarter, and more reliable paperless-ticketing experience at this summer’s Blossom Music Festival and beyond.

- Fixed: how changes to orders (i.e. additional tickets) are reflected per event through more intuitive grouping of ticket information.
- Fixed: issue with fonts defaulting to unstyled typography upon reload.
- Improved: overall load-times.
- Improved: how the sign-in screen adapts to smaller devices (4.0” screens and below).
- Improved: the timing of when active tickets retire into the “Past Events” list.
- Updated: venue information for Blossom Music Center.

Ratings and Reviews

4.5 out of 5
10 Ratings

10 Ratings

logicdude7 ,

Good

Very glad the orchestra embraced digital ticketing, but as another pointed out, it’s a bit buggy in the early stages. Parking passes I purchased along with performances did not appear in app, but the performance did. Ticket office got me the parking passes, so all is well. Just keep up the good work!

Developer Response ,

Thank you for your feedback, and also the kind words! We apologize the inconvenience, though we are glad the Ticket Office was able to help you. Our team has identified the issue, and we are confident that future parking passes will appear within your Ticket Wallet for events at Severance Hall with The Cleveland Orchestra. We appreciate your support and for using the Ticket Wallet – we hope you continue to find it useful in the future.

As a friendly reminder for those attending Blossom Music Festival concerts, parking for Blossom arrives via mail in the form of a physical hangtag (free with tickets purchased at least 10 days in advance of a respective performance date). Those without a hangtag can still enjoy free parking for Blossom Music Festival concerts – an assistant will direct you to the appropriate lot upon your arrival.

auserandyd ,

Bug - Incorrect dates for tickets in wallet

Purchased a ticket for Blossom on Sunday August 28th 2021 which is confirmed in email but ticket in wallet is for Friday September 10th 2021. There isn’t even a performance that day.
Useless until it shows the right tickets.

Developer Response ,

Thank you for reaching out regarding this issue. We apologize for any inconvenience. Your ticket order for August 28, 2021 should now appear within your Ticket Wallet. No update to the app is required, simply reopen it to reload your tickets (a pull-to-refresh may help).

The additional September 10, 2021 listing is most likely your available lawn vouchers (from last summer’s Blossom Music Festival). Please contact the Ticket Office to redeem your lawn vouchers for this summer’s Blossom Music Festival.

Thank you for your patience and understanding, and for supporting The Cleveland Orchestra. We hope you will give the Ticket Wallet another try soon, and continue to find it useful at this summer’s Blossom Music Festival! Please reach out to the Ticket Office if you have any further issues.

App Privacy

The developer, Cleveland Orchestra, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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