iPhone Screenshots

Description

Telesheba is a public service oriented application. It enables the subscribers of Bangladesh Telecommunications Company Limited (BTCL) to complain about the services (Telephone, Internet-GPON and ADSL, Bill etc.) provided by BTCL. The complaints submitted by subscribers will automatically notify the respective officers of BTCL so that they (BTCL Officers) can fix the complaints and notify the subscribers too. BTCL subscribers can get the complaints' status through this app and give their feedback.

Telesheba also allows people to submit application for new telephone and internet (ADSL and GPON) connection. Moreover, subscribers can view their bill using this app and register their email address and mobile number to get their monthly bill via email and SMS.

It's easy to complain and apply for new connection. Just sign up with your valid email address and 11 digit mobile number. After sign up you can login with your email address or 11 digit mobile number.

Main Features:
1. Telephone, Internet and Bill Complaint
2. Online Application for Telephone and Internet Connection
3. View Bill using App and Receive Monthly Bill via Email/SMS
4. Details about Submitted Complaint and Application
5. Notifications for Any Actions on Complaint/Application

What’s New

Version 1.0.8

- Card payment option

Ratings and Reviews

3.0 out of 5
2 Ratings

2 Ratings

Atik8884 ,

Atik

Good app.

AnisAKhanBD ,

Service issues

I downloaded the app yesterday and registered my complaints. One BTCL connection in my home is dead for many years. Many complaints could not fix it yet. Another connection is dead for the last five days. Had complained to the local centre. No result as yet.

Now, the app is not opening. I tried opening via the App Store. Still, doesn’t open.

What does one do with such terrible service in such a situation? Meanwhile, all the bills come regularly and we pay on time. No payment is pending.

BTCL has to improve its service level to its customers. Otherwise, more and more people will surrender their connections.

Only step left for us now is to publish our ordeal in the press and approach the Telecommunications Minister.

App Privacy

The developer, Bangladesh Telecommunications Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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