textPlus: Text Message + Call 12+

Report

My name is Ryan, TextPlus is my worst nightmare I got the app believing is better not knowing is the poorest app I’ve ever got and I regret the fact that i download it, I actually spent a week to register it and I also spent 3days before they could give me number and due to the stress they made me go through I had to purchase a year to keep my number which i spent $4.99 to secure the number but unfortunately they allow me to text with the number for 3weeks before this app logged out itself so every since then I can’t login to it again and I’ve contact the customer service server times and I also screenshot it everything on my phone and mail it to them because they promise to work on it but they fail to do so… they just made me waste my money and also lose my families contact

개발자 답변 ,

Thank you for your feedback. We apologize for the inconvenience you've experienced. Your satisfaction is important to us. Please contact our support team at gethelp@textplus.com with details about your subscription issue, and they will promptly assist you in resolving the problem. Thank you for bringing this to our attention, and we appreciate your patience.

Three And Not A Five Star Service¿

As not a five star service connection,and with being so a three star service connection,”being with a twist or two twists of a Text-Plus service connection call”,and being so as not,(with even being close) to a five star service call,and being so,being because the connection call,being originally made by a Text-Plus contact of mine,where as the call coming through my personal Text-Plus telephone number,and as always colliding the call as constantly stuck,as at ending up ringing,where not being able to answer this call,and so as with getting the particular call,stuck,(and not being able to being answered,obviously immediately),being so as entering as an interruption”stuck call”,being between my Apple iPhone 11📲 and Apple iPad Pro,simultaneously,and if so being able to answering the call,being through my Apple iPad Pro,(since being stuck through the Apple iPhone),the call is then answered through the Apple iPad Pro,yet still at ringing in,(and still stuck,as with meaning as to not being able to answer through the Apple iPhone 11📲,as a so called normal person),and so then with speaking with the caller,through the Apple iPad Pro,yet while having a stuck,yet ringing Apple iPhone💫✨.

개발자 답변 ,

We're very sorry to hear that. Please reach out to our support team at gethelp@textplus.com with the details of your situation, and they will investigate and assist you in resolving the issue. We appreciate your feedback and are committed to ensuring a positive experience for our users. Thank you!

Don’t download if you plan to use it!!

I had this app and the same number, for several months. Didn’t send many texts though. Then, I decided to use it as my main texting number. About 20 days in BAM! I wasn’t getting messages and mine weren’t going out. Ok, contact support and after jumping through a few hoops, they gave the lame excuse that it was my carrier. Which was a crock. Because I had the app on two different devices with different carriers. If it had been my carrier, then it would have worked on at least one of my devices. Eventually, I was logged out of my account on both devices and not able to get back in.
Sooooo…after a month or so, decided to download it and try again. Because before all that happened, it was actually a pretty neat app. I was able to get a new account, different number. And it worked great…until I actually started using it. Heck I even paid for a month of no ads. Then BAM! I am logged out and can’t log back in. Sent a report to support. Still haven’t heard back. But this app is good, if you don’t use it much. But more than 3 chats and it’s like they lose their minds and close the account. And although 99 cents won’t make or break me, I still feel ripped off!