TGH Virtual Health 17+

The app, while seeming to be helpful, has never linked to my MyChart account and only ever gives error messages before looping through the same login/app connection attempt over and over. It says i have it linked but not once has it worked.
UPDATE 10/9
finally logged in by creating a separate account. Tried to make a connection and after getting all my billing info and personal info, waited at least 30 mins to ‘connect to a provider’ when suddenly I get an alert saying they ‘missed me’ and have a nice day. If you ask me this is a total scam.

I used this service 9 days ago and had a pleasant experience with Victoria. I used it again, it tried to use again, today and received the worst service from Elizabeth “Liz” Mulvey. Given the nature of the service, I clearly don’t feel well, and she kept asking me the same questions before we could even get started. She laughed said she’s “trying to help” - which was not the case. Horrible bedside manor. I asked if I could use another doctor on site. I received a call back notifying me that Liz refunded my visit but I had to go back through the app to schedule another - why couldn’t Liz have told me this? Then I ask to speak to a supervisor, I was told they didn’t have one. When I pressed for the woman on the phone’s name she refused to give it to me. Finally she told me “Kayla” and when I asked for her last name she pressed asking why. I asked her again and she hung up on me.

I do not recommend this service AT ALL given my back to back horrible service. They made it very difficult especially when I’m sick.

Highly recommend Kimberly Grill my first experience was my primary care could not see then cancelled an appointment so they set a virtual call with Kimberly Grill she was vary good with making me feel like I known her and on top of helping me with my medical issues . Can not express how she made you feel really liked her . Not to mention wanted to let her know how I felt the next day.