The Asheville App sends service requests (potholes, damaged sidewalks, streetlights needing repair, etc.) directly to your local government where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved!
New in v3.9.6:
- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes
Ratings and Reviews
Tried to report a city water leak, but since the location is outside the boundary of the app, it’s not possible.
Buggy app, lousy results, it has become useless
This app started out great as a way to report problems to the city of Asheville. It was a buggy and would crash about every third or fourth time, but the worst problem was that about a third of the requests were never dealt with.
Recently began getting replies on two and three-year-old requests that have never gotten dealt with. Now the app really works and has crashed the last five or six times I’ve tried to report something.
This app is a great way to report problems to the city, but much of the time the city just marks the issue as complete, and nothing is done. There is one sidewalk hazard I reported six times over two years and every time it is marked completed but nothing gets done.
The request is generally marked complete as soon as a report is filed to whatever department supposed to take care of it, but there is never follow-up to make sure it’s done.
A Good Start...
I think this is something that could grow to be highly useful for a local. I'd like it to allow me to request a new crosswalk or renovations to a park, etc., but this is a very good start. I've been trying to get Public Works to come back and fix a hole they left after a repair for over a year. Maybe I can get their attention this way. At least I know the status of a request now.
Great potential. I hope it continues to grow functionality.
- PublicStuff LLC
- 34.7 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © PublicStuff, Inc.
With Family Sharing set up, up to six family members can use this app.