The Hello Club 17+

It’s glitchy to use and order with. The Filters and Sorting reset to the main menu every time you click to view item details. Even if you click “continue shopping” or click the “X” to exit the item detail, it still resets. Which is obnoxious when trying to read strain information and reviews. So time consuming. The website it easier to use to make orders of you are wanting to look details. Which you really always should as a consumer.

As a medical patient and user of the app for over a year, I'd like to provide an honest review.

The app hasn't received any updates for over a year on iOS. Its primary function is to inform users about promotions and enable them to earn rewards from their purchases.

However, the app falls short in its main purpose. Promotions are consistently outdated, always a day behind. You can view promotions from the previous day or earlier in the week, but not for the current day. This is a significant issue because you can't order for a future date, as the product may not be in stock. The inability to view today's promotions renders one of the app's key features useless.

Another problem is the process of using promotions. Often, you're required to hand your personal device to a dispensary employee so they can validate a promo or use points. This process is cumbersome and should not be necessary. It poses risks such as potential damage to your device or privacy breaches. This policy is particularly common in Illinois and needs immediate revision for a more streamlined and secure experience.

In summary, the app's primary use has been reduced to collecting points for discounts on future purchases, as most other features are non-functional. The requirement to physically hand over your mobile device to a stranger for verification is highly invasive and detracts from the user experience.

1. It’s extremely buggy and I’m some instances, you will click on a page, and there’s no way to get back out of that page without completely closing the App. Sometimes closing the app doesn’t work and you have to delete it and redownload it. 2. When browsing for products, when you click on a product to read more details, you can’t click back/continue shopping without it completely clearing your filters and starting back at the top of the page. It’s a nuisance when scrolling through all of the products to compare read about and compare them. 3. Haven’t gotten any rewards points for my last two purchases, which were made through the app. I received points when I purchased in-store. 4. Sometimes items say they’re still available when they’re not, their inventory isn’t always accurate.