Zen Leaf‪+‬ 17+

Customers service by far is better then any other despensary caring kinda bud tenders ready to happily answer your question very smart and make the process easy and enjoyable

If I could give zero stars I would. My first order on the new app was cancelled because they didn’t have one of my products. No call, no text for subs, just “cannot fill item. Order cancelled.” I had to call a central location - there is no way to actually call the store, to get my order filled.

The second time my order went thru, but was cancelled six hours later - again another cancellation text only. This time because the name on my Google account - which the app suggested linking to my account - didn’t match my legal name. Now, they have my drivers license, my med card and I’ve been a customer for 4 years, but suddenly my order is cancelled because of my name on Google? And if this was going to be an issue, why not warn your customers? Again, I had to call the number and do my order over the phone. I could not use the app to complete my order.

Prior to the new app I never had a problem with my orders. I could get them through quickly and I never had any issues with confirmation or cancellations. Now it’s a huge hassle and I can’t even get my orders filled.

I love the convenience of the app now because it was getting really tiring to sign in all the time online but now with the app I’m constantly signed in. It’s super convenient to find anything I need just browsing is a lot more convenient considering the fact that the pictures are a little bit bigger in the app than on the website, but I was hoping that they would have more of their items listing specific details like THC levels, specific Turpines, and it would be awesome as the app would send out notifications when the stores that you’re close to would send out notifications when they’re having sales and discounts and stuff like that. But still very new and waiting to see what they do next with the app and their upcoming updates.