This app is only compatible with Thinkware F200/FA200/F800/F800PRO/DVR-F800PRO/DVR-F200/DC-H1-FG/DC-M1-FG/Q800PRO/QA100/U1000/EM1 dash cams
NOTE: Not compatible with X350 / F750 / F770 / FA700
For X350 / F750 / F770 / FA700 dash cam users, please download the “Dashcam Viewer” app
THINKWARE CLOUD (Thinkware Dash Cam Mobile Viewer) provides easy access to your Thinkware Dash Cam. Share the best driving videos to social media by simply downloading your dash cam footage into your smartphone’s photo album. Replay your latest driving videos and manage your dash cam’s settings all in one app!
* Compatible with iPhones that run iOS 8.0 or later.
▶Download and export recorded videos from the dash cam to your iPhone’s camera roll
▶Adjust dash cam settings (e.g. Sensitivity, LED, partition and Wi-Fi, etc.).
▶Use the “Live View” feature while installing your dash cam to ensure an optimal viewing angle.
▶Update dash cam firmware via the app.
▶Playback recorded driving videos
▶THINKWARE CLOUD (Thinkware Dash Cam Mobile Viewer) is designed for F200/FA200/F800/F800PRO/DVR-F800PRO/DVR-F200/DC-H1-FG/DC-M1-FG/Q800PRO/QA100/U1000/EM1. The functions and usability may differ according to each dash cam model.
* Please contact firstname.lastname@example.org if you encounter any problems with this app
Fix a connection issue via hotspot on 14.5 or later
Ratings and Reviews
Love the dash cam but app needs work...
I bought the Thinkware q800 pro and I like the quality and design. It does not have a display on the camera itself (which I prefer) so most of the camera settings and viewing must be done through this app. This is where things start to get glitchy and aggravating.
Thinkware cameras are not cheap and I feel the company should back those prices up with premium build quality, well designed software, and customer support. First, this app looks like it was slapped together and nothing was well thought out. The WiFi connection to the camera is hit and miss. The video player is terrible due to freezing and skipping when trying to play the video without downloading it first. If you download it, it will play much better but it is also slow. You are also supposed to be able to connect the camera to your phone’s hotspot and upload videos to the cloud. I attempted this several times and could not get this to work even after enabling network communication.
The app does get the job done (eventually) and since I do not need to use it often I will learn to live with it. However, Thinkware needs to invest in some good application development. I do like the camera and will be keeping it but if software doesn’t improve over time I will look elsewhere next time I’m looking to buy one.
This camera system is too expensive not to have an actual “cloud” functionality when the camera is in “parking mode”. I brought the camera on the premise that you would be able to view “in the comfort of your living room” as you falsely advertised...even went as far as buying an external battery only to find out this is not the case...your competitor Blackvue does offer this functionality and I’m honestly feeling like I ripped off. The camera quality is great, rear camera as well(which I have installed in the interior) work amazing at night. The fact that you cannot view what’s going on with the camera “on demand” is VERY disappointing...so now I am stuck with a $700 camera system that I can only see AFTER something occurs...really thinking I should have brought the Blackvue but it is too late for that...and what is the new “function” that has been added in the new update because I do not see it
Developer Response ,
Please note that the Dash Cam is not able to relay any Cloud information without being connected to the Internet. Since the Cloud is a free service the Internet Connection must be provided by a Smartphone/Vehicle Hotspot. Unfortunately we do not yet offer Remote Viewing while the Dash Cam is not connected to the Internet. This is something that we are working on and potentially bringing to the market in the future.
Please reach out as we'd love to hear your opinion. email@example.com
Once you get everything to connect, most of the program works. It took multiple tries to make the first connection with the camera, but seems to be working now. Attempting the change the password on the camera’s WiFi locked me out, forcing me to reset the camera (deleting everything). There are also some camera settings that cannot be adjusted from the app (like audio recording) that you have to do on the camera itself. And, if you click off the app on your phone for more than a couple seconds, you lose the connection for some reason. There are no preview images for the recordings, but it does mark the time they were taken and if it was a front or rear camera.
I tried making a Thinkware account through the app to see how it worked and if it added functionality, but it turns out there are password restrictions (very limited special characters) that it 1) doesn’t inform you of and 2) doesn’t reject your new password if it contains those characters - instead it just blocks you from being able to log in. Try choosing reset password? Nope. Doesn’t work.
In the end, it works to change some settings and get the videos off the camera wirelessly. However, there are bugs and limitations.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- THINKWARE SYSTEMS CORPORATION
- 89.7 MB
- Requires iOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese
- Age Rating
- © 2017. THINKWARE. ALL RIGHTS RESERVED.
With Family Sharing set up, up to six family members can use this app.