Thirdfort 4+

Had an issue uploading one doc that was quickly resolved by support team. Otherwise easy to use and all went smoothly

First of all, this app’s “security” is based entirely on your phone number, in other words no security at all, you’re just one SIM swap away from your account being compromised.

Then they want to use the Open Banking APIs to plug directly into your bank. Not only is this grossly intrusive, but also reckless given the previous point.

Finally they have a “Delete my data” button but it doesn’t actually do anything, as they are a data processor, not a controller, but they do not let the controller know of the data deletion request.

This app is being used by my solicitors to confirm details. However, I made a mistake in one of the initial tasks and the only option presented to me to fix it was to delete my data. As a result, my solicitors now have to re-‘invite’ me to use the app. This is really terrible design. I’d rather just email them my details than rely on this nonsense.

App designers need to learn about designing things for use not for style. This may look pretty but it’s poorly designed.