TigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams
More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations.
Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to:
• Reduce costs
• Improve care quality
• Decrease patient wait times
• Increase bed utilization
• Reduce medical errors
• Achieve HIPAA compliance
• Raise HCAHPS scores
• Improve care team job satisfaction
TigerConnect integrates with hospital systems such as:
• Patient Alerts & Alarms / Nurse Call
• Scheduling System
• VoIP / PBX
• Paging & Answering Service
• Lab Systems
• Single Sign-On
Additional capabilities include:
• Messaging by Role or Department
• Intelligent message routing
• Voice & Video Calling
• Priority Messaging
• Messaging to External Users
• Secure Texts
• Message Recall
• Group Conversations
• Broadcast Messaging
• Message Status (Sent/Delivered/Read)
• Push Notifications
• Searchable Directory
• Multiple Inboxes
• Do Not Disturb
TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.
Universal Tagging for Teams and Roles
Bug Fixes and Performance Improvements
Ratings and Reviews
Unfortunately depends on WiFi at work
I am a PA at a level one trauma center working on emergency general surgery. My hospital recently began using tiger connect. My team uses it to update each other on patients and cases, and send pictures of wounds. We also receive messages from nursing staff and other services. Still have our pavers. Thank goodness. It’s great when the WiFi is connected and fast, however there are days when the app is buffering and I don’t receive messages in a timely manner. The app itself is fine, but the fact that I rely on my hospital’s WiFi makes it dangerous to use for urgent and emergent communication. I certainly hope my hospital will not do away with our pagers, as cumbersome as they are. The other downfall is that some providers will use the pagers for consults and some will assume using tiger connect is appropriate. It prevents people from using pagers for emergency consults.
Slow sign in/out process
It would be lovely to have an option to log out of all roles at once instead of individually swiping out of each one separately. Also… the ability to select each room/role you are signing in to versus the slow option of swiping in individually as well (offer an option to select multiple rooms then hit accept). It makes signing in and out very slow and some users do not do it for that reason alone and some remain logged in well after they’re gone, making it confusing as to who is actually on/assigned. Otherwise it’s an okay app and works for the intended purpose.
Holy Notifications Batman!!
A notification every 2 minutes per message is complete over kill! I realize I can mute messages, but I don’t always want to do that, especially if I’m waiting for a reply from a doctor. Sometimes I’m with a patient and can’t reply right away. Notifications every two minutes is distracting when I’m trying to deliver patient care and is beginning to generate alarm fatigue causing me to ignore all the notifications and therefore miss messages, defeating the purpose of the whole process.
Not having the ability to choose how many notifications one gets, like every other app on Apple devices, is not ok. I get two notifications max per message with all other messaging apps which is more than enough to get my attention. Please fix this so that I actually want to use your app, because right now I dread having to message someone on it.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- TigerText, Inc.
- 205 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2021 TigerText Inc.
With Family Sharing set up, up to six family members can use this app.