I use this app for work and I like that the pet owners can see where I walked their dog or that I stayed at their home for the full duration of the visit. There's one tiny thing. On the main page under the schedule tab, at the top, there is a horizontal bar showing the days of the week. You can click the arrows or swipe to jump to the previous/next week. I wish this bar had a sliding effect instead of fully jumping to the next week so that I could better control which days are shown. I don't know why, it's very minor, but it drives me nuts lol. I also agree with other reviews saying it would be nice to see a list or monthly view of scheduled services instead of having to swipe through.

The entire TTP software, including the app, have been wonderful for me since I started using them. My favorite part is that it’s a relatively small company, so when I write with questions or suggestions, the team is always quick to respond and very helpful. They take suggestions seriously, so if enough users are asking for a specific feature, they do what they can to make it happen. The app is great for keeping track of your schedule, handling client information, and communicating with clients. The two features I’m still hoping for are (1) A place to see all new/unopened messages. It’s a little annoying to get a notification that a client has messaged you, and then have to scroll all the way to the client’s name and then to their conversation to be able to see the new message. I’m always afraid I’ll miss one. New messages in one central location would be great. (2) Larger request, but the ability to do scheduling and approve/deny requests from the app. This would take much more time than the messages thing to implement, so I know we might not see it anytime soon. That’s okay.

The app collects a lot of data (addresses, emergency contacts, home access instructions, payment) and this is their deletion policy:“Time To Pet is a very complicated cloud-based system. Because entities in Time To Pet are so interconnected (one client may be connected to staff members, events, pets, custom rates, services, and more), permanently deleting individual items can lead to breaking some of those connections and can cause unexpected errors in your system. Marking a staff member, a client, or a service as inactive will essentially delete them (as they will not have any access to your system) without the risk of breaking a connection.However, we can permanently delete all data from your account. If you would like us to do this, please contact Time To Pet support.”Any service that self-describes as “complicated” should send up a red flag. You can email support and request deletion, which takes 7-10 business days. Just important context to be aware of. The app also allows companies to require credit cards be kept on file. But the invoicing and billing systems are still handled manually behind the scenes which can lead to human errors including double billing. Companies may like this app, but from a user standpoint it’s clunky (doesn’t just list your scheduled services; you must swipe to the month), allows companies more control of data than users, and requires extra steps to manage your own data.Wouldn’t recommend.

I have been using this software for a year now and love it. We just started our services last year and I actually started with a different software, but quickly changed when I found TTP. So glad I did! So easy for my other sitters to use. I love that as the admin I can oversee what’s going on with all my sitters. The clients love it as it’s easy and convenient for them to use and they love the reports. I especially appreciate how helpful the company is if I have a problem, but I rarely have to contact them because they have done such a great job creating easy to find and follow videos that walk me through most any questions I have!! They are always working to make upgrades and improvements. I highly recommend this software for any sitters!