Tocaya Organic‪a‬ 4+

Great app

The only way I order Tocaya. Love the rewards program and have never had any issues at all. Highly recommend!

Amazing food! Terrible app!

This place has such great food and every time I try to order through the app there’s always some kind of issue. Tonight it was that I had to figure put how to bypass an error message by unchecking a pre populated box at the bottom in order to add meat. And if I added meat, I could not also add avocado. Super frustrating. We would probably order here every week if the app wasn’t so bad. And what’s hilarious is if you call them, they just point you to the app that doesn’t work very well!

App Needs a lot of work

The original Tocaya app on ChowNow was easy to use. Fast, friendly, and efficient. The new set up requires way too many steps to place a simple order. The laundry list of specific options is not very helpful. For instance cilantro rice yes or no are the only choices. In the past, we used to be able to request light cilantro rice.

All the requests to sign up and register the payment card feel like customer badgering. It’s just one more list where confidential information is bought and sold on the Internet. Not a fan!

Developer Response ,

Thanks for providing your feedback. This will be forwarded to the appropriate department to improve the app. As a reminder, we do not sell or distribute your information to any third party. We only document your information for the purposes of placing online orders and granting rewards to your account. If you have any further questions, feel free to reach out to us at tocaya@thanx.com. Have a great day!