Tocaya Organica 4+

Joyous Eating Experience

The food here is absolutely astounding. I especially enjoy the abundance of vegan options offered. This is one of the best Mexican restaurants I have ever eaten at. If anyone has not been here yet, then they should definitely come.

App Needs a lot of work

The original Tocaya app on ChowNow was easy to use. Fast, friendly, and efficient. The new set up requires way too many steps to place a simple order. The laundry list of specific options is not very helpful. For instance cilantro rice yes or no are the only choices. In the past, we used to be able to request light cilantro rice.

All the requests to sign up and register the payment card feel like customer badgering. It’s just one more list where confidential information is bought and sold on the Internet. Not a fan!

Developer Response ,

Thanks for providing your feedback. This will be forwarded to the appropriate department to improve the app. As a reminder, we do not sell or distribute your information to any third party. We only document your information for the purposes of placing online orders and granting rewards to your account. If you have any further questions, feel free to reach out to us at tocaya@thanx.com. Have a great day!

App has glitches and doesn’t work properly

The ordering part is easy on the app but putting the credit card info in or updating it was not as seamless. I’d put it in to register for their deal - getting points for entering your card number. But then when I tried to revise it, it took forever, of trying to put my credit card in over and over and over again, until it finally worked. At first it said my card was already registered and then it wouldn’t let me delete my old card number. Such a headache. It worked on the 15th try but wasted a lot of my time.