Tocaya Organica

Name: Tocaya Organica
Rating: 4.8 (7530 reviews)
Author: Tocaya Organica LLC

Food & Drink

Only for iPhone

Free · Designed for iPhone

7.5K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Tocaya Organica LLC
Language

EN
English
Size

70.8
MB

iPhone

Download our app to get rewards, extra perks, and to order online. Here’s how it works: 1) Register your credit/debit card(s) in the app. 2) Shop as usual. 3) We’ll buzz your phone when you earn a reward. No need to fish your phone out, check-in, or scan anything. Just pay as usual. 4) Rewards show up on your phone for you to use. It's like magic! Tocaya was born from a mission for better eating. Using bold flavors and the best ingredients, we proudly created “Modern Mexican,” our signature cuisine. We offer salads, tacos, burritos, bowls and quesadillas in a sophisticated, fresh-casual setting. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. Locally sourced produce is the foundation of our chef-driven menu. In keeping with our commitment to using pure, natural ingredients, Tocaya serves only the freshest meats and fish; 100% free of hormones, steroids, and antibiotics.

Ratings & Reviews

4.8

out of 5

7.5K Ratings

Great, fresh made food
07/26/2023

Tomartow
You can tell they make the food fresh to order because it takes a bit longer to get it. It’s so worth the wait. The wait staff are really friendly here especially Alex. I come here at least once a week. I usually order on the app and it tells me when it’s ready. They always package very nicely. If you want to eat inside it does have a nice ambiance although the music might be a bit loud for some people. I will bring my AirPods if I plan to stay.
Great, fresh made food
07/26/2023

Tomartow

You can tell they make the food fresh to order because it takes a bit longer to get it. It’s so worth the wait. The wait staff are really friendly here especially Alex. I come here at least once a week. I usually order on the app and it tells me when it’s ready. They always package very nicely. If you want to eat inside it does have a nice ambiance although the music might be a bit loud for some people. I will bring my AirPods if I plan to stay.
Had reward but could not use
05/24/2023

BrandonRuz
Had a birthday reward to use from Tocaya and ordered it from the app to then lose my reward. This is the 2nd time I’ve gotten an email for a earned free reward and then when I order it in the app and try to redeem it. The app says I cannot use the reward and then it goes away, like it never existed. Since this happened twice, i have no interest in using the app in the future. Why get a reward and then lose all the progress because of a faulty application. Also tried to use a $10 off reward and redeemed it at the store, to then find out that they wouldn’t accept the reward and take money off my total. They said it would be credited back to my bank account. Which was definitely not the case. These rewards don’t exist, or tocaya doesn’t want me to get free rewards when I’ve spent $$$ hundred of dollars. Why not just go to del taco or chipotle who have better apps and have no issues.

Developer Response
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at tocaya@thanx.com.
Had reward but could not use
05/24/2023

BrandonRuz

Had a birthday reward to use from Tocaya and ordered it from the app to then lose my reward. This is the 2nd time I’ve gotten an email for a earned free reward and then when I order it in the app and try to redeem it. The app says I cannot use the reward and then it goes away, like it never existed. Since this happened twice, i have no interest in using the app in the future. Why get a reward and then lose all the progress because of a faulty application. Also tried to use a $10 off reward and redeemed it at the store, to then find out that they wouldn’t accept the reward and take money off my total. They said it would be credited back to my bank account. Which was definitely not the case. These rewards don’t exist, or tocaya doesn’t want me to get free rewards when I’ve spent $$$ hundred of dollars. Why not just go to del taco or chipotle who have better apps and have no issues.
Developer Response 06/13/2023
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at tocaya@thanx.com.
App Needs a lot of work
08/22/2020

you've got to be kidding 42
The original Tocaya app on ChowNow was easy to use. Fast, friendly, and efficient. The new set up requires way too many steps to place a simple order. The laundry list of specific options is not very helpful. For instance cilantro rice yes or no are the only choices. In the past, we used to be able to request light cilantro rice.All the requests to sign up and register the payment card feel like customer badgering. It’s just one more list where confidential information is bought and sold on the Internet. Not a fan!

Developer Response
Thanks for providing your feedback. This will be forwarded to the appropriate department to improve the app. As a reminder, we do not sell or distribute your information to any third party. We only document your information for the purposes of placing online orders and granting rewards to your account. If you have any further questions, feel free to reach out to us at tocaya@thanx.com. Have a great day!
App Needs a lot of work
08/22/2020

you've got to be kidding 42

The original Tocaya app on ChowNow was easy to use. Fast, friendly, and efficient. The new set up requires way too many steps to place a simple order. The laundry list of specific options is not very helpful. For instance cilantro rice yes or no are the only choices. In the past, we used to be able to request light cilantro rice.All the requests to sign up and register the payment card feel like customer badgering. It’s just one more list where confidential information is bought and sold on the Internet. Not a fan!
Developer Response 08/28/2020
Thanks for providing your feedback. This will be forwarded to the appropriate department to improve the app. As a reminder, we do not sell or distribute your information to any third party. We only document your information for the purposes of placing online orders and granting rewards to your account. If you have any further questions, feel free to reach out to us at tocaya@thanx.com. Have a great day!
App is too restrictive
10/29/2022

Positive_G's
They keep making changes to their menu that are less healthy. They deleted their shrimp taco and substituted with deep fried fish and deep-fried mushrooms, tacos, and other similarly lame unhealthy options.There’s no longer brown rice and they should allow us to build our own bowls and wraps/burritos... Bring back more fish and seafood options that are not deep fried?!

Developer Response
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at Tocaya@thanx.com?
App is too restrictive
10/29/2022

Positive_G's

They keep making changes to their menu that are less healthy. They deleted their shrimp taco and substituted with deep fried fish and deep-fried mushrooms, tacos, and other similarly lame unhealthy options.There’s no longer brown rice and they should allow us to build our own bowls and wraps/burritos... Bring back more fish and seafood options that are not deep fried?!
Developer Response 11/16/2022
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at Tocaya@thanx.com?

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 46.0.0

Oct 14

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Ratings & Reviews

What’s New

Version 46.0.0

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Data Linked to You

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