Description

Selamat datang di Tokopedia!

Tokopedia adalah situs jual-beli online yang telah dipercaya se-Indonesia. Penuhi kebutuhan sehari-hari cukup dengan 1 aplikasi. Belanja semua kebutuhanmu di sini! Dari fashion, gadget, elektronik sampai perawatan make up dan skin care. Kamu juga bisa bayar tagihan dan top-up seperti bayar PLN, tagihan kartu kredit, BPJS, sampai investasi seperti emas dan reksa dana. Butuh jalan-jalan? Beli tiket pesawat, kereta, booking hotel, serta perlengkapan traveling lainnya di Tokopedia. Berbagai dukungan keamanan telah dihadirkan untuk memberikan ketenangan dalam berbelanja online. Dapatkan juga berbagai promo menarik dengan harga termurah lengkap dengan variasi pembayaran dan pengirimannya. Nikmati pengalaman belanja online terbaik yang mudah, murah dan aman hanya di Tokopedia.

MUDAH DIGUNAKAN
● Pilih sesuai kebutuhanmu - Banyak pilihan metode pembayaran dan cara pengiriman
● Sistem pencarian canggih - Dapetin produk yang kamu mau dengan pencarian cepat & akurat
● Tampilan yang nyaman dilihat dan mudah digunakan siapa saja

TRANSAKSI PASTI AMAN
● Penjual Terpercaya - Bisa kamu cek sendiri dari reputasi toko, detail statistik toko, atau lihat toko dengan tanda Power Merchant dan Official Store
● Belanja tenang - Ada opsi garansi untuk setiap barang yang kamu beli.
● Cari tau dengan review - Lihat pengalaman pembeli lain untuk pastikan pilihan
● Lacak paket lebih pasti - Lacak pengiriman paket secara real-time

BANYAK UNTUNGNYA
● Bebas ongkir setiap hari
● Promo setiap hari - Selalu ada cashback dan diskon spesial
● Deals menarik - Dapet banyak keuntungan dengan harga yang murah

Cari tau lebih banyak tentang Tokopedia di semua akun media sosial kami:

INSTAGRAM - @Tokopedia
FACEBOOK - Tokopedia
TWITTER - @Tokopedia
YOUTUBE - Tokopedia


*Punya pertanyaan, kritik, keluhan, & saran? Ayo, sampaikan langsung ke tim Tokopedia Care Tokopedia melalui: http://tokopedia.com/help

Untuk maksimalkan pengalaman belanja online, Aplikasi Tokopedia memerlukan akses berikut: https://www.tokopedia.com/blog/tokopedia-app-permission/

What’s New

Version 2.91.0

Hai Toppers, kita sudah masuk ke bulan Juli 2020!

Walaupun di tahun 2020 ini terasa berat, jangan lupa untuk tetap menikmati hidup, ya! Tokopedia menyediakan berbagai kebutuhan hiburan untukmu, mulai dari game gadget, peralatan hobi, buku, dan lainnya! Kebutuhan lainnya untuk persiapan "New Normal" kamu juga ada.

Jadi, jangan lupa update terus aplikasi Tokopedia kamu!

Ratings and Reviews

4.7 out of 5
4.1K Ratings

4.1K Ratings

Jamie Fawn ,

Keeping us safe at home.

Thanks to your ease of just browsing the products and a few clicks for location and product reviews. You are helping us to stay safe at home and easily buy things that we need and to support local businesses at the same time!

Cliff88 ,

Unusable

While tokopedia is probably the largest online marketplace in Indonesia, there's a lot of room to improve. Today, my customer just made a mistake, buying for one day delivery when in fact, it is a preorder item. When there's no preorder button for the app, it makes the app useless. Instead just make it web only version or fix the problem. If the app doesn't have the same feature as the web, why should I download the app?

Also, no buyer protection. Bought something for a gift. Came in a damage packaging. The glue came undone and it’s supposed to be a branded item. Talked to the seller which didn’t resolve anything but instead blaming it on the courier when in truth, the packaging just looks cheap and probably not authentic. Even implied I was complaining because I wanted her to give me a discount for a damage item that was entirely not my fault. Talked to tokopedia staff. Unfruitful. Said they cannot do anything. Useless even trying to contact them.

Layout isn’t exactly user friendly too. Too clutter and confusing.

Developer Response ,

Hi Toppers, thank you for the information. Your advice already forwarded to our related section and will be discuss for the future.

Thank you
^ss

MRHaliman ,

Customer service for refund products need to be improved

Customer service isn’t as great as you only have 3 days after receivable arrived to test the product quality.

Sometime the description of the product isn’t detail enough for customers to know what’s applicable and what’s not. In addition, refund customer service not even helping out with the condition of unsatisfied customers.

Likewise, products sometimes arrived later than expected and you’re not there to received it because out of town. This option also not available as you can’t test the product when you’re not available. Refund policy should be done 14 days instead to assist with lots of unsatisfied issues.

Information

Seller
TOKOPEDIA PT
Size
293.5 MB
Category
Shopping
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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