Tokopedia 4+
Shop Anything You Want!
TOKOPEDIA PT
-
- Free
Screenshots
Description
In Tokopedia, shop all you need, all you want!
Exciting offers await you! From Serbu Official Store (SOS), to Waktu Indonesia Belanja (WIB). Fulfilling your daily needs becomes easier and more affordable with Tokopedia’s amazing deals every day!
Shop from Official Brands Store with up to 90% Flash Sale offers in Serbu Official Store (SOS) from the 1st until the 24th of the month.
On our monthly shopping event Waktu Indonesia Belanja from every 25th until the end of month, there will be huge deals in Tokopedia including 90% discounts.
Buy travel tickets easily and get many promos.
Other benefits when you use Tokopedia every day:
EASY TO USE
● Choose what suits you - Many payment options and shipping methods
● Advanced search system - Get the product you want with a fast & accurate search feature
● Easy to navigate and incredibly user-friendly
SECURE TRANSACTION GUARANTEE
● Trusted Sellers - You can check the store's reputation, store statistics, or see stores with Power Merchant and Official Store signs
● Safe Shopping - Warranty option for every purchase
● Find out with reviews - check the experiences of other buyers to confirm your choices
● Track packages with more certainty - Follow the progress of your packages in real-time
Find out more about Tokopedia at our social media platform:
INSTAGRAM - @Tokopedia
FACEBOOK - Tokopedia
TWITTER - @Tokopedia
YOUTUBE - Tokopedia
Have criticism, complaints, or suggestions? Feel free to contact the Tokopedia Care team: http://tokopedia.com/help
To optimize user's experience. This app needs your permission as in this link: https://www.tokopedia.com/blog/tokopedia-app-permission/
What’s New
Version 2.218.1
Dear Toppers,
Like I promised myself to Always Be Able to improve, this month I'm ready to welcome Ramadan.
Just like now, I've just:
• Cleaned up the bugs so they won't bother you
• Enhanced app performance for seamless use
• Improved the app experience for the better
Let's update your app. We will be able to prepare for Ramadan together.
Ratings and Reviews
Shopping made easy
Easy to use and secure. The apps provides good tracking informations for your orders. Transaction disputes were handled promptly. Refund was almost instant as well. Never have any issues so far.
My feedbacks:
1. Clean up the junk sellers
2. The search algorithm which automatically hides categories for products which have low listings is counter intuitive. Let users select the category as desired.
Unusable
While tokopedia is probably the largest online marketplace in Indonesia, there's a lot of room to improve. Today, my customer just made a mistake, buying for one day delivery when in fact, it is a preorder item. When there's no preorder button for the app, it makes the app useless. Instead just make it web only version or fix the problem. If the app doesn't have the same feature as the web, why should I download the app?
Also, no buyer protection. Bought something for a gift. Came in a damage packaging. The glue came undone and it’s supposed to be a branded item. Talked to the seller which didn’t resolve anything but instead blaming it on the courier when in truth, the packaging just looks cheap and probably not authentic. Even implied I was complaining because I wanted her to give me a discount for a damage item that was entirely not my fault. Talked to tokopedia staff. Unfruitful. Said they cannot do anything. Useless even trying to contact them.
Layout isn’t exactly user friendly too. Too clutter and confusing.
Developer Response ,
Hi Toppers, thank you for the information. Your advice already forwarded to our related section and will be discuss for the future.
Thank you
^ss
Customer service for refund products need to be improved
Customer service isn’t as great as you only have 3 days after receivable arrived to test the product quality.
Sometime the description of the product isn’t detail enough for customers to know what’s applicable and what’s not. In addition, refund customer service not even helping out with the condition of unsatisfied customers.
Likewise, products sometimes arrived later than expected and you’re not there to received it because out of town. This option also not available as you can’t test the product when you’re not available. Refund policy should be done 14 days instead to assist with lots of unsatisfied issues.
App Privacy
The developer, TOKOPEDIA PT, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Identifiers
- Usage Data
- Other Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contacts
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- TOKOPEDIA PT
- Size
- 301.7 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English, Arabic, Bulgarian, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish
- Age Rating
- 4+
- Copyright
- © PT Tokopedia 2009
- Price
- Free