Trane® Technician 4+

TRANE U.S. INC

    • 4.9 • 59 Ratings
    • Free

Screenshots

Description

The Trane Technician (formerly Trane Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work.


Please note, this app is not compatible for onsite BLE connections with Trane ComfortLink™ II systems.

What’s New

Version 2.3.0

New Features
• Scan barcode to auto-populate Warranty Status and Product Literature options based on scanned model and serial numbers
• Remotely change thermostat user settings for Link systems
• Technician can add notes for a device from the app
• App Settings to set display themes such as dark mode or light mode

Updates & Improvements
• New help video for Guided Installation
• Numerous Bug Fixes

Ratings and Reviews

4.9 out of 5
59 Ratings

59 Ratings

App Privacy

The developer, TRANE U.S. INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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