TripLog: Mileage Tracker & Log 4+

Best In-Vehicle GPS, Mileage, and Auto Expense Solution Out There

Finding a good, low-cost solution for managing mileage and expenses is tough. The cheap ones are usually unreliable and barely give you the data you need. Expensive ones are typically very intricate and not-so-simple to get around within and manage, when necessary. TripLog rocks. I am a former Mobility Application Solutions guy that worked within the Industry & Mobility Application Solutions team at AT&T for about a decade or more and I definitely tout TripLog as the best product in this category for your money. Over the last 10 years, as the owner of a growing IT business, this tool has become indispensable. We install and manage networks all over a multi state area. We might service multiple customers per day or a single customer for a month or more. We can very easily, from anywhere, calculate time on a job site with absolute accuracy. Fuel expenses, mileage and breadcrumb trails are always readily available with a couple of clicks. And the reliability is fantastic. I've seen a couple of glitches over the last few years but nothing major and each was easily rectified. I highly recommend this solution and bow down to the developer. Well written cloud solution and app, great performance, and the reliability that matters.

Best Mileage Tracking App!!

I do a good bit of driving every day and I’ve looked for the absolute best one and have landed with this one! It’s very nice that it bunches each day together with a progression of trips linking together. Every other app I’ve used has always left each trip as a separate entity, which has been harder to scan and find specific days and trips within that day. Also, the ability to mass import through csv file has been amazingly helpful to move so much of my travel for the year!! I just noticed that you can import contacts from your phone and that even while you are driving—so handy! Now I can arrive to a new address and when I unplug from the “Plug-N-Go” feature, it already knows the Name of the location I stopped at. Plug-N-Go… btw this is BY FAR the best feature of the app and blows the competition out of the water. Can’t tell you how annoying it was to have other apps not track certain trips, because they weren’t long enough or hadn’t been recognized, etc. Such a better and more reliable concept for starting/stopping trips. I haven’t even touched on the gas receipts with OCR!! Need I say more. So efficient and nice!

Lots of problems and terrible support

I've been using this app for years and had problems with the app in several vehicles using the Bluetooth mode. Sometimes it starts, sometimes it doesn't. Sometimes it starts and then doesn't end the trip. Sometimes is starts the odometer over to zero and then I have to try to figure out where it messed up and fix it and all subsequent trips. Given all the issues, I finally let my subscription expire. I made the mistake of not running the year to date reports the day before my subscription ended. Now, even though I've paid for over 15 years of using this app over 9 months of the current year, this company will not allow me to have my year to date report without giving them more money. I'm so glad I'm moving onto better options. I would highly recommend you do, too!

To address the developer response: I did have the ability to export reports from the app only version. That was part of what I paid for. But, now that I no longer want to pay for the app, your app will not let me export the reports for the time I paid for. You disabled that feature after my subscription ended even though I only want my data for the time I paid for. Poor customer service. They could allow me to export my data without another payment if they truly wanted to help me. Enable that feature just to allow me to get my data and turn it off again. Pretty simple.

Developer Response ,

Hello AJPoe,

Normally with our paid services you are able to access the web to run reports and we have a secondary cloud backup. These are the services that we have currently and have supported for the last 3 years. The plan that you had subscribed to was our older app only version of the app that did not have the web sync. We would not be able to give you the report due to the data residing only on your phone as we had explained on the ticket. We suggested that you would need the current subscription to be able to sync and get the report off your device. This is a single-month subscription to self serve or we offered to activate your account temporarily to accommodate. If there was a misunderstanding of how we needed to help you feel free to rejoin that conversation for further instructions.