TruGreen 4+

Live Life Outside

TruGreen Limited Partnership

Designed for iPad

    • 4.6 • 21.6K Ratings
    • Free



Manage all your lawn care needs on the go with the TruGreen mobile app. You’ll be able to access, update, and provide feedback on all of your TruGreen lawn services in one convenient place – no more phone calls needed! Real-time notifications will keep you informed of your specialist’s ETA before they arrive, and their progress after the visit. To sign up, you’ll need your TruGreen account number from a previous bill or email communication.

Account summary
• View your lawn programs
• Access account history, service dates, and tickets
• Provide feedback on the visit
• Get notifications on your specialist’s progress & track their ETA

Add a service
• Browse and purchase services to complement your current plan(s)

• Add a new credit card or ACH account
• Pay your bills
• Sign up for EasyPay or PrePay billing and save
• View past payments

Update Your Profile
• Update your preferred email address and phone numbers
• Manage communication preferences – switch to email or text service notifications
• View PDFs of documents regarding your TruGreen services

Contact us
• Call or chat to get support from a representative

TruGreen Rewards
• Earn 1 point per every $1 spent on TruGreen services
• Earn bonus points through special offers and activities
• 500 points = $10 off a new service
• The TruGreen Rewards program is currently only available in select service areas.

What’s New

Version 3.0.37

Customers can now use our app to confirm a desired service date, and enjoy more flexibility in rescheduling options.

Ratings and Reviews

4.6 out of 5
21.6K Ratings

21.6K Ratings

Brian Stansell ,

Ease of App and ability to see upcoming is great

I’m writing two parts to my review. Firstly, the app is well-designed and simple and to the point. If you want to add services it is easy to do so using the app. It also allows you to see when the last service was. The ability to see detailed invoices is there though I take advantage of prepayment discounts.

Secondly, on the subject of pricing. While it is fairly easy to determine a set price for yards, I think that there should be wiggle room for returning customers who can make a great case for service like trees and shrubs as my landscape only contains approximately ten trees and shrubs in total though I am paying an amount that I would expect to be for 30 trees and shrubs. However, I am going to reassess once I see how it all looks. We have a new home with new plants so I want to give an appropriate amount of time to make the call on trees and shrubs. I could definitely tell a difference in the lawn within our first few months of using TruGreen after we moved in so as far as lawn service goes they are awesome!

Hanman59 ,

App needs a lot of work, Technician good, customer service poor

My lawn looks great, but the scheduling stinks. I agree that a one day notification is not enough time. Also, after calling the corporate office, and getting a free service and a half, the local people had no record of the agreement. After a couple calls the first service was scheduled, done and when the second came around, they charged full price. Then to get it corrected they had to cancel my service and get me signed back up. Now I get credited for the full price, and charged for half as agreed to. But still had weeds (no sign of curling up or dying), so called back and got another free service. All looked good. My main complaint is the local customer service, different answers to same question from different customer service reps and the app itself. I am continually scheduled for service, from 8 am to noon, then noon to 5 and finally they come at 6. I agree with another review about their dogs. When they are not supposed to be in the yard for 1-2 or up to 24 hours until the spray dries, you really need to know when they are going to show up. I am a master scheduler and have been for 25 + years and I’d be fired if I couldn’t get the scheduling done right. It’s key to keeping customers. And also I have to laugh when I see the canned response to these reviews all looking like they were copied and pasted. My god, read the review and reply appropriately, don’t patronize the reviewers with the same answers.

Lynchmeister7878 ,

Support chat needs works

I like a lot of things about this app. The one place I see a lot of improvement can be made in his persistent session connections to chat. If you happen to accidentally swipe away from chat and go back to chat, it kills that previous chat session and starts a new one. Meaning, if you’ve already explained yourself (investing minutes to explain to a level 1 support person), you have to start all over. Also, the chat session is very fragile, meaning if you briefly lose cellular connectivity, it won’t persistently check for a connection reestablished and present the messages that may have been queued up. I know this is very specific, but is huge for customer experience (CX) when we need support leveraging the chat feature on the app. Fix this and will get 4 stars.

App Privacy

The developer, TruGreen Limited Partnership, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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