Manage all your lawn care needs on the go with the TruGreen mobile app. You’ll be able to access, update, and provide feedback on all of your TruGreen lawn services in one convenient place – no more phone calls needed! Real-time notifications will keep you informed of your specialist’s ETA before they arrive, and their progress after the visit. To sign up, you’ll need your TruGreen account number from a previous bill or email communication.
• View your lawn programs
• Access account history, service dates, and tickets
• Provide feedback on the visit
• Get notifications on your specialist’s progress & track their ETA
Add a service
• Browse and purchase services to complement your current plan(s)
• Add a new credit card or ACH account
• Pay your bills
• Sign up for EasyPay or PrePay billing and save
• View past payments
Update Your Profile
• Update your preferred email address and phone numbers
• Manage communication preferences – switch to email or text service notifications
• View PDFs of documents regarding your TruGreen services
• Call or chat to get support from a representative
This update includes bug fixes and performance improvements to make the TruGreen application better for you.
Ratings and Reviews
Overall helpful app
Overall this app is helpful. One change I would like to see: The number of paid applications remaining should be more prominent and not buried under a button on a screen that gives a total number of applications completed for the year and the number recommended remaining for the year. It’s just confusing. I’d like to more quickly be able to see how many applications I have paid for, how many are completed and how many remain so I know when my next purchase needs to be made. I shouldn’t have to dig through 3-4 screens to find that info.
Cannot unsubscribe from services in the app
I like the look of the app. Services are in general good as well but some are very much not worth it - notably the tree and shrub service we got on their advice for our fruit trees that were suffering from maggots and other pests. There has been no improvement to the situation.
Then either form the service or the app, it’s not possible to unsubscribe from existing services after you opt in. You have to call, where while not being car salesman pushy they do try to make you sign up for more services. The app and websites do allow you to add more services though.
So overall the lawn service is worth it, and we may try the aeration and lime treatment. But know that you will get the old upsell very regularly, and some of the services are recommended whether they will be useful to you or not.
Developer Response ,
We appreciate you for bringing this to our attention. We have recorded your feedback and will forward it to the appropriate parties. Thanks for your feedback as it is one of the many ways we can improve our platform.
Helpful, but could be improved.
I appreciate the app notifications about my scheduled services, but I wish the Notifications were displayed on the front page, which defaults to “Account.” To see the service details, including the scheduled time and map of how far away the driver is, I have to go to Profile, then Notifications, and then tap See More. I often forget and have to tap every menu option until I find it again.
- TruGreen Limited Partnership
- 123.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2018 TruGreen Limited Partnership
With Family Sharing set up, up to six family members can use this app.