TRUMPF Service App 4+

TRUMPF GmbH & Co. KG

Designed for iPad

    • 3.0 • 14 Ratings
    • Free

Screenshots

Description

TRUMPF Service App - The app for your service calls

With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service call. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the message around the clock to TRUMPF.

You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.

In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.

Download the app now for free to your device and test the new way to our Technical Service.

What’s New

Version 4.2.1

- UI optimizations
- Bug fixes

Ratings and Reviews

3.0 out of 5
14 Ratings

14 Ratings

Reo Wiser ,

Best convenience app

This app is the most handy tool of all time. I get quotes and technical help immediately. The only thing that would be even better is to have the live video chat option available. I tried to use it once and was told it isn’t available yet.

tcyz450 ,

Good App

I think the app has worked very well for how it was designed. It is very nice for putting in questions or part inquiries while you are at the machine without having to go back to your desk. All responses have been very quick and down machine call backs are very timely.

djsulisz ,

Not up to date with machine info

Tried to locate laser in our facility and not there. Only 2 showing and we have at least 24 on-site

App Privacy

The developer, TRUMPF GmbH & Co. KG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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