iPhone Screenshots

Description

TrustYou, the all-in-one guest feedback platform, introduces the new TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include:

Review Management
* Access all of your online reviews for all of your hotels
* Read your guest satisfaction surveys
* Find all of your reviews in one inbox
* Respond directly to reviews from the app

Reputation Analysis
* See your overall and performance score for your hotels
* Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
* Identify positive and negative trends with Impact Scores
* Benchmark against competitors
* Understand your performance trends over time

New improvements to the TrustYou app allow you to efficiently manage your reputation while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license.

Languages:
English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.

What’s New

Version 5.1.2

We’re always making changes and improvements to the TrustYou app. To make sure you don’t miss a thing, just keep your Updates turned on.

Ratings and Reviews

2.4 out of 5
22 Ratings

22 Ratings

safer_alghram ,

Review box is not working after update

Please note that after update when i am try to go reviews in app is stop and nothing appears

Thanks

Developer Response ,

Thank you for the feedback. We are sorry to hear that you are not able to access your reviews. This was due to an issue with the previous update, that we have now fixed. Please, update the app and you will be able to view your reviews.

Sebtrudeau ,

Good update

Updated version fixed a lot of issues

Developer Response ,

Thank you for your feedback. We are sorry to hear about the problems you have experienced. We have launched a new version of the app. Please make an update and benefit from improved stability and improved user experience.

DillonM92 ,

Meh

App is constantly now crashing and I have to access it from my laptop which isn’t always convenient!

Developer Response ,

We are sorry to hear that you have experienced issues with the TrustYou app. We have recently launched a new version. You can update the app for improved stability and improved user experience.

Information

Seller
TrustYou GmbH
Size
33.4 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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