Tucson Electric Power 4+
TEP
UNS Energy
Designed for iPad
-
- Free
Screenshots
Description
The Tucson Electric Power mobile app makes it easy to manage your account anywhere at any time. You can check your account balance, pay your bill, review your hourly, daily and monthly energy usage, see the local weather and learn new ways to save energy. You also can report a power outage, learn about local outages and sign up to receive alerts about service interruptions that affect your home or business.
Your mobile carrier's data rates may apply.
What’s New
Version 3.0.12
Key Updates
• UI Enhancements: Implemented several improvements to the user interface, making it more intuitive and responsive. This includes refined layouts and better navigation elements to enhance usability.
• Bug Fixes: Addressed a variety of bugs to resolve issues that were impacting performance and user experience. These fixes contribute to a smoother and more reliable operation.
• Stability Improvements: Made several under-the-hood adjustments to enhance the overall stability of the application, ensuring a more consistent experience.
Notable Enhancement
• Outage Map Upgrade: We’ve significantly improved the outage map by introducing a new summary tray. This feature provides a clear and concise overview of affected customers, helping you quickly understand the scope and impact of outages.
Ratings and Reviews
Not user friendly
App needs more payment options!! Also, like most other apps for services, a chat option is needed for real time customer support. Also I once paid using the checking account option and the payment was cancelled by TEP. The app (and website) need the option of clicking on said cancelled payment which would link or display a pull down bar as to the reason for the cancellation. This would make things so much easier than calling in and being on hold or sending in a request to speak with someone and waiting the “2 business days” for them to get back to you.
The TEP app is having a long outage.
I am a long term Tucson Electric Power customer. I just completed an online survey for TEP, and it asked several questions about the TEP mobile app which I have had on my phone for a couple of years, but haven’t used. So I thought I should go check it out. Well it is up to date, and so is my iOS version. But the app won’t even load! So I checked settings, deleted the app, reinstalled it from the app store, disabled my VPN (shouldn’t have to), rebooted phone, the TEP app still hangs.
So stop beating your chest about this app, TEP. You would get zero stars from me, if it were an option. There is no place on the TEP customer service website to get help on the app either, so I guess it is “unsupported”.
App fails to sign in with Face ID and doesn’t let you use a password manager to fill password
App is poorly designed it fails to sign in with Face ID and doesn’t let you use a password manager to fill in your password, you can’t even copy and paste it. So if you have a long password, good luck signing in every time to pay your bills, you’re better off using the website to pay.
App Privacy
The developer, UNS Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- UNS ENERGY CORPORATION
- Size
- 29.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2016 Tucson Electric Power
- Price
- Free