City Utilities’ My Account lets you pay your bill and monitor your utility usage from the convenience of your mobile device. My Account is the easy way to open and close an account, learn about CU’s energy-saving rebates, report an outage, and much more! Log on today to start seeing how you can save time and money.

My Account will let you:
• Pay bills online
• View your energy and water usage
• Report an outage
• Set up email or text notifications for bills and payments

Ratings and Reviews

3.2 out of 5
16 Ratings

16 Ratings

rach1688 ,

Love It Already!

I do everything from my smartphone and of course apps make things so much easier than navigating a webpage, which is why I am so glad CU took the plunge and got a. App! While I’ve just set up my account and obviously it’s a new app, I am loving the look and the features! So far so good!

macvelle11 ,


This app blocked me from logging into my account that I share with my fiancé. Extremely annoying. Wont let me log in. Encourages users to not pay their bills because it won’t even let you login.

Lato85 ,

Doesn’t work

Complete trash. Won’t accept any payment Cards that I already had on file, won’t take new ones. Forces me to switch to a worse service. Good job.

App Privacy

The developer, Smart Energy Systems LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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