City Utilities – My Account 4+

Smart Energy Systems LLC

Designed for iPad

    • 4.7 • 1.8K Ratings
    • Free



City Utilities’ My Account lets you pay your bill and monitor your utility usage from the convenience of your mobile device. My Account is the easy way to open and close an account, learn about CU’s energy-saving rebates, report an outage, and much more! Log on today to start seeing how you can save time and money.

My Account will let you:
• Pay bills online
• View your energy and water usage
• Report an outage
• Set up email or text notifications for bills and payments

What’s New

Version 1.9

This update includes bug fixes and a few small performance improvements

Ratings and Reviews

4.7 out of 5
1.8K Ratings

1.8K Ratings

rach1688 ,

Love It Already!

I do everything from my smartphone and of course apps make things so much easier than navigating a webpage, which is why I am so glad CU took the plunge and got a. App! While I’ve just set up my account and obviously it’s a new app, I am loving the look and the features! So far so good!

Monett soccer ,

Cool Idea

Good idea to have an app to make paying your utility bill easier. This app however has been nothing but a pain in my a**. First I’m terribly annoyed on how I needed to make a new account, I had paperless billing setup and did not know my account number off the top of my head (which is needed for account setup) after a process to get my account number I make the account and try to pay my bill. When paying with debit/credit card it would not let me input the cards expiration date. Even if you scanned the card it wouldn’t put the date. Couldn’t pay with card, moved on to paying with my bank account information. Plugged it all in and sent my request to pay my monthly bill. I do not know if went through, will wait a few days to see if it has been pulled out of my account, still shows the outstanding balance and my bank information wasn’t saved. Once they get the kinks worked out the app will be useful, however wish they would’ve left it as an option. I was fine paying my bill the old way, forcing people to make a new account for no reason seems lazy. Sure a handful of people will get slapped with a late fee, not realizing the change and not knowing their account number.

Trinilover ,


This app is wonderful! It gives you your bill and the breakdown of utilities, offers easy payment options. This is great for busy families. Thank you!

App Privacy

The developer, Smart Energy Systems LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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