You can use our app to make payments, view statements, manage or set up new service and much more.

What’s New

Version 4.10.0

Minor Bug Fixes and Updates to support our refurbished site

Ratings and Reviews

1.6 out of 5
73 Ratings

73 Ratings

Denmotherninja ,

Can’t pay via phone on site or app

App and website have this stupid banner every time you login lately racing about downloading the new app. And make sure to update so you don’t have payment issues. Well, we are still having payment issues guys. You need someone familiar with mobile sites to redo your web and app. Your customers can’t pay their bills!!! This is the ONLY service/bill that I’m unable to use quickly and easily on my phone. Get with the program’s 2018. Not 1998.

This issue with making payments is that once you reach a certain step you aren’t able to scroll down to the buttons to “continue” with the payment steps. In the app I was able to figure out getting 90% of the way. But can’t get to the button to submit the payment due to a terrible design flaw. Same issue on the website and app alike.

Sex-Positive Families ,


I’m going to write the same issue as so many here. I tried to pay my bill online via my iphone (because that’s what modern tech-savvy people do these days), and it does not allow you to scroll down to submit the payment after you’ve completed all of the fields. The website says you can pay by app, so I thought, “oh that surely will solve the problem!” Nope! This app is merely a link to the website! How poorly designed is that!? So I’m still not able to pay this one bill, out of all of my bills, online using my phone. READ YOUR REVIEWS AND FIX THE PROBLEM. PEOPLE ARE TRYING TO PAY THEIR BILLS USING MODERN TECHNOLOGY. CATCH UP!

dstudiam ,

Almost didn’t even download

Apparently as of the new year we are no longer able to pay by phone after hours and was forced to look up the mobile app to pay my bill on time. The moment I found the app, I saw the terrible reviews, started reading some and thought to myself “nope not worth even trying!” Until I saw one recent review that said the problem was fixed. I wanted to make my payment on time so I decided to give it a try! Glad I did, super easy and paid my bill with no problem! Hope the good reviews start to pile up so more people can use this great tool in bill payment!

App Privacy

The developer, ONE Gas, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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