Austin 311 4+

City of Austin

    • 2.3 • 30 Ratings
    • Free

iPhone Screenshots


Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.

What’s New

Version 3.20.13

* Added iOS 10 support
* Bug Fixes

Ratings and Reviews

2.3 out of 5
30 Ratings

30 Ratings

Mix daddy fresh ,

Not enough functionality

I can count on one finger the number of times I’ve reported anything to the city of Austin in the last 8 years I’ve been here. On the other hand, I’ve had to look up the bulk pickup schedule dozens of times on the very clunky website.

Bring more features to this app please! Will left uninstalled for now.

EunuchNinja ,

Great tool!

I’ve only had to use the app a few times but it’s such a simple way to make requests to the city. The latest storm knocked a tree into the street in front of my house; I made a request, submitted a pic and waited. I got an update to my request in the app a few hours later saying it had been forwarded to 911 and Public works; a few minutes later, an officer came to check it out. He made sure there wasn’t a safety issue and let us know Public Works would be out to take care of the tree ASAP. A couple of hours later the crew showed up and took care of the tree. It’s a little unbelievable how efficient the whole process was.

Jashof ,

Very useful

This app makes it easy to report violations and damage to the city. All my reports have been followed through to resolved or have resulted in being contacted personally to let me know the incident was being moved to the county department. Excellent resource and I’m very pleased with the city staff.

App Privacy

The developer, City of Austin, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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