Self-service has never been easier. With new features that are easy to navigate, you’ll easily stay in control of your account. Manage your gas usage, costs and manage payments, whether you’re a residential or a business customer.
You’ll be able to:
• Start, Stop or Transfer service
• Save debit/credit card information for quick and easy one-time payments
• View and export gas usage and billing history
• Compare current and previous year usage
• Link multiple accounts including residential and business
• Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP)
• Receive outage notifications and get the latest restoration updates
This update includes bug fixes and a few small performance improvements.
Ratings and Reviews
I’m always amazed that people will berate companies about their bills or rate increases or complaining about customer service calls or anything other than RATING THE APP.
I love this app. It provides me with the information I need. Mostly bills, due dates and usage. I never pay bills through an app. I pay through my bank. Every bank provides the opportunity to set up a’bill paying’ feature. Also, SW Gas offers a balanced billing option. I set up repeating monthly payments through the bank’s bill payer feature.
Corporate apps may offer the ability to pay through them. Is it worth the aggravation? Got a bank? Of course you do. Every bank app is really pretty easy to use. Pay through the bank app or the bank online. I get tired of all the whining.
Mobile app vs On line computer app
Your mobile app is much easy to negotiate and much easy to process the payment.
The other app the online app was over thought in its creation and not easy to navigate through …finding the information shouldn’t take so long since I only use it really once a month. If it was an app that I use daily maybe it wouldn’t be as difficult to maneuver but being that most people use it I think once a month he should be just easy to make a payment , search information look for your bill, see your profile etc. and most of all making a payment… It should be just a boom
Billing info is inconsistent
I’ve logged in several weeks ago to make my payment and was showing that I had a credit of $134 for an over payment that I made and then a week later it showed I had a bill due of over $254 and now after almost 2 weeks of trying to get in touch with an associate to find out what happened to my credit I see my bill is $154! very inaccurate and misleading billing information it makes me question the integrity of my bills accuracy. I have screen shots of everything!
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Smart Energy Systems LLC
- 37.2 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
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