Self-service has never been easier. With new features that are easy to navigate, you’ll easily stay in control of your account. Manage your gas usage, costs and manage payments, whether you’re a residential or a business customer.
You’ll be able to:
• Start, Stop or Transfer service
• Save debit/credit card information for quick and easy one-time payments
• View and export gas usage and billing history
• Compare current and previous year usage
• Link multiple accounts including residential and business
• Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP)
• Receive outage notifications and get the latest restoration updates
This update includes bug fixes and a few small performance improvements.
Ratings and Reviews
Mobile app vs On line computer app
Your mobile app is much easy to negotiate and much easy to process the payment.
The other app the online app was over thought in its creation and not easy to navigate through …finding the information shouldn’t take so long since I only use it really once a month. If it was an app that I use daily maybe it wouldn’t be as difficult to maneuver but being that most people use it I think once a month he should be just easy to make a payment , search information look for your bill, see your profile etc. and most of all making a payment… It should be just a boom
Great service/ App
I love the SWG app it is easy to use and extremely convenient. Also their customer service is amazing they are friendly and patient. My issue was explained to me and handled very quickly and the gentleman I spoke to was super nice and also notified me of things to be expected during this covid-19 mess! Thank you SWG for taking care of your customers in this scary time.
So SWG, like so many other corporate money-worshippers today, didn’t invest in beta testing to make the app more friendly. They changed my id number with little notification and they don’t have a separate tech support for problems. I’m finally using the app and My Account and noticed that they try to trick you into paperless billing. I unchecked that box, because I like to control the date money is taken out of MY bank account. My monthly bill went up $8. during the summer, without honest information. I assume the Utilities Commission let them raise so drastically to cover the new app, plus the usual punishment of Americans who dare to use energy resources meant for the environmentalists with their private jets. Also, impossible to erase the notification button after reading message.
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Smart Energy Systems LLC
- 39.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
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