SRP M-Power 4+

The app is okay. I like that it links you to helpful information like explaining accumulated credit and friendly hours. Notification always comes through so no issue there either. I’m still getting used to m-power, so far I don’t like it, but appreciate that this option is available. I still follow my previous easy 3 schedule, as I get used to it, but see no real difference in my usage. My biggest issue is that it does not allow debit and credit cards as a way to add credit to my account. The pay stations are not an option for me right now so I try to keep what I can as convenient as possible. My direct deposit goes to my cash app, so the app not accepting the account and routing number was frustrating. I tried with my credit card as well and same issue. Also, being forced to keep an unused bank account open is likely going to be the deal breaker. Yes I could transfer from CA to my bank but I no longer have that debit card since the account is supposed to be closed and I have money on my cash app debit card. This would be the main reason I switch back.

I love the app BUT it is no longer sending notifications that power is low. This is posing a problem. Although I’ve started to put it on my calendar to check it, what’s the point of the app if I have to do that?
Also it would up d be nice if the app would allow credit card payments instead of going online.
Please fix if possible.

My power just randomly shut off without warning me of low credit. Normally, I would get notified if I have less than 2 days (which I prefer $10 & under), but it was better than nothing (and other machines always beeped, mine doesn’t). I just checked a few days ago & had plenty of credit and was going to check within 2 days, then while napping out, my power shut off. I thought it was my complex, like other constant issues, ended up being on my end. I know it’s been hot outside & the AC runs more, but in the last 3 yrs of this place, my credit has never drained like that. Real disappointed SRP hasn’t fixed this issue for mobile alerts. Luckily, I didn’t have to call & was able to have it turned back on after a few mins of waiting.