Tumble 4+
Mobile payments for laundry
Clarified
-
- Free
Screenshots
Description
Tumble makes laundry day easy, seamless or eliminated altogether. Our dual-purpose app gives residents mobile-first functionally from the comfort of their apartment homes. View machine availability, pay totally cashless, and receive real-time cycle status updates. Tap into Tumble Pickup & Delivery to get the fastest on-demand service out there, your laundry picked up, done and delivered to your front door in just hours. Learn more at www.tumble.to and www.jointumble.com. Follow us on social media @TumbleLaundry.
What’s New
Version 2.18.0
This update provides bug fixes, performance improvements and is recommended for all users. We update the Tumble app as often as possible to make it faster and more reliable for you.
Ratings and Reviews
True enough
I like
Trash Service & Crazy Customer Service
TL; DR: Time wasting and the customer service do not take any responsibility for their broken machines. Also crazy bad attitude.
Our apartment complex switched to Tumble several months ago. When the team was here, they said it would be the best and smartest machines we have ever used. Such a joke when looking at it now. Our floor has at least 70 residents, and we only have 1 available machines wile other 3 machines are broken. Not only that, they don’t want to put a sign of “out of order” but want us to check on the app before doing laundry, which says they are “available” but actually not! I have notified them 3 times of putting a sign and they ignored all of them. I finally cannot hold it and asked for the number for the manager, and I was told that they cannot do it. Instead, they connected me with their staff of support team (a guy called Scott), and the attitude is absolutely crazy wild. He first said “so you are asking for a refund (for hassle, time and detergent for $1) because you didn’t check in the app?” in a way of making fun of their clients, and then just put me on read for 45 min. Then he finally returned and said “we can’t” and left. Absolutely love this attitude here, and I just can’t understand how the company can still get 4.7 stars on App Store. I am pretty sure I’m not the only one who is upset about their service.
Poor Customer Service
When the app is functional, it works as expected with nice timers. However, if a machine cannot start there are no ways to process a card manually so you rely entirely on the app. The poor rating is due to customer service being unable to resolve any issues in a timely manner when there are issues between the app and machine.
App Privacy
The developer, Clarified, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Clarified Inc.
- Size
- 128.5 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Portuguese
- Age Rating
- 4+
- Copyright
- © Clarified Inc.
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.