TunnelBear: Secure VPN & Wifi 4+

Private Network Hotspot Proxy

TunnelBear, LLC

    • Free
    • Offers In-App Purchases

Description

TunnelBear is a simple VPN app that helps you browse the Internet privately and securely. TunnelBear changes your IP and protects your browsing data from online threats, letting you access your favourite websites and apps worldwide.

Join over 45 million TunnelBear users who worry less about browsing on public WiFi, online tracking or blocked websites. TunnelBear is an incredibly simple app that can help you:

• Change your perceived IP address to help keep your identity private
• Reduce the ability of websites, advertisers and ISPs to track your browsing
• Encrypt and secure your browsing traffic on public and private Wi-Fi networks
• Get around blocked websites and network censorship
• Connect to a lightning-fast private network with access to more than 48 countries

Learn more about our features and the benefits of using TunnelBear today: https://www.tunnelbear.com/features

HOW TUNNELBEAR WORKS

When you use TunnelBear, your data passes through our secure and encrypted VPN servers, changing your IP address and ensuring third parties can't intercept and see what you do online. Your browsing activity and personal information is kept private from hackers, advertisers, ISPs, or prying eyes. Connect to WiFi hotspots privately and securely to keep your data safe.

Try TunnelBear for free with 2GB of browsing data every month, no credit card required. Get unlimited VPN data by purchasing one of our premium plans in the app.

TUNNELBEAR FEATURES

• One-tap to connect. So simple, even a bear could use it.
• No logging policy ensures your browsing habits are private and secure.
• Unlimited simultaneous connections.
• Grizzly-grade security with strong AES-256 bit encryption by default. Weaker encryption isn’t even an option.
• A VPN you can trust. The first consumer VPN to complete annual 3rd party, public security audits.
• Bear speed +9. Use protocols like WireGuard for a fast and stable connection.
• Access to over 5000 servers in 48 countries, physically located in the country you select.
• Anti-censorship technologies sourced by researchers worldwide help keep your connection secure.

PRIVACY POLICY

Your browsing habits are personal and shouldn't be trusted to just anyone. TunnelBear has a strict no-logging policy and is proud to be the first VPN service in the world to be independently audited by a 3rd party.

• You can read our simple and easy-to-understand Privacy Policy here: https://www.tunnelbear.com/privacy-policy
• You can read our Term of Service here: https://www.tunnelbear.com/terms-of-service

SUBSCRIPTIONS

• Subscribe on a monthly or annual basis to receive unlimited data for the duration of the subscription.
• Payment will be charged at time of purchase.
• Subscription automatically renews unless cancelled at least 24-hours before the end of the current period.
• Renewal Policy: https://www.tunnelbear.com/autorenew-policy

CONTACT US

Is your Bear misbehaving? Let us know: https://www.tunnelbear.com/support

ABOUT TUNNELBEAR

We think the Internet is a much better place when everyone can browse privately, and browse the same Internet as everyone else. Our award winning applications have appeared on Lifehacker, Macworld, TNW, HuffPost, CNN and The New York Times. Founded in 2011 and headquartered in Toronto, Canada, TunnelBear is available everywhere.

Privacy. For everyone.

WHAT CRITICS ARE SAYING

“TunnelBear excels in trustworthiness and transparency, and it offers fast, reliable connections, easy-to-use applications on every major platform, and handy features for unstable connections.”
- Wirecutter

“TunnelBear is an elegant, easy mobile VPN that keeps you safe.”
- Lifehacker

“The app is bursting with charm, but it also delivers security at a good price.”
- PCMag

“All you have to do is turn the switch to “ON” and you are protected.”
- WSJ

“TunnelBear, the gorgeous VPN app that wants to bring online privacy to everyone.”
- VentureBeat

What’s New

Version 4.5.4

Brushed some fur, ate some bugs, 0.2% new bears added.

Ratings and Reviews

4.7 out of 5
67.5K Ratings

67.5K Ratings

Kfihek ,

The new map/map colors are weird... and why it crashes?

So, been successfully and proudly using Tunnel Bear for years now, minor hiccups here and there, got used to how it works but now since the recent update of few days ago like June 19th or 18th 2019 where supposedly there are redesigned maps (..) it crashes..like I open the app, the weird color (in my opinion awful..) map appear, there's a sheep now in the middle of nowhere, I click on connect, the map turn of bright colors again, the sheep turns to a bear and everything is working smoothly. Then after a while I want to get back to the app and it simply crashes. It won't open anymore so that in order to disconnect for instance I had to literally delete it from my iPhone and install that again... Mh...
why is that?
Fix this annoying bug please... and maybe I get that the "visual of a no-color map" turning bright when you're connected and "dark" again when not, might be appealing but I don't personally like that :-/

Developer Response ,

Rawr! Thanks for the review! Sorry for the issues with the new version (although, I'm not aware of any major color changes to the map). Can you get in touch at tunnelbear.com/support so we can troubleshoot both of these issues for you? Thanks!

hattrick58 ,

Terrible VPN, terrible support.

This VPN has never worked properly since I’d purchased it in February. The biggest issue being it doesn’t allow communication from my five iOS devices and two Mac OS devices to Google search engine. And customer service is pretty much redundant. You know, “is the app current?” or “did you turn it off and turn it back on again?” Okay, the latter is something Apple does. Be advised that TunnelBear does not refund one bloody zinc Abe’s head (US) for this alleged VPN. They politely guide you to Apple, and Apple has become the largest money grubbing, fraudulent, don’t give one half a care about their customers. So one has to fill out the “report a problem” on the Apple site. And, suspiciously, at least in my case, the “refund” portion is greyed out. And then Apple responds with brilliant links to forums, etc. Gosh, why didn’t I think of that? I asked Apple to stop jerking me around and refund my $63 and some odd cents USD. I was told it would have to be elevated to the BoD because, clearly, Apple and their crony developers need the money.
EDIT: As suspected, Apple denied my refund request.
As far as TunnelBear goes, I just tried opening a .PDF email attachment and after 15-20 seconds, I was greeted with the all too familiar “no connection” banner. This happens when TB is active. Turn off TB and BAM! The doc opened immediately.
No sense in contacted TB no-support.

Developer Response ,

Rawr! Sorry to hear you ran into issues. We have multiple troubleshooting steps but we do start with very basic ones as that is how troubleshooting is conducted. If you continue to follow instructions, we'd provide further more advanced troubleshooting steps and escalate the issue if needed. That said unfortunately no developer on the Apple iOS store can provide a refund (trust me, we'd love to have the ability to do so). If you had issues getting a refund from Apple, let us know and we can provide instructions for getting in touch directly with an Apple agent to process a refund for you.

mucci314 ,

[update] Love it! Latest update w/iOS 11 stopped auto connect

The company responded to my concern within about 24 hours, very timely, especially over the weekend. They informed me that they were aware of the issue and a fix was already in place, pushed to an update: 2.7.1. I updated and voila! it appears to have been resolved. Thanks for your positive and timely response! Very happy with the performance of the app, as well as the ethics and care from this company so far.

I absolutely love TunnelBear. After researching a ton of VPNs and their behaviors and perks, I decided upon TB. No logging. Excellent encryption. Auto connect. No speed loss that I’ve noticed.
I only have one gripe with the latest update / move to iOS 11. The VPN never seems to auto connect anymore. Every time either the device loses or sleeps the connection, or switches between cellular and WiFi, TunnelBear disconnects and never attempts to reconnect like it used to.
Please fix this. It’s now incredibly frustrating to have to manually go to the app to reconnect to VPN every time this happens. And it happens way more often than I thought or ever noticed. Thanks.

Developer Response ,

Rawr! We're extremely sorry about this! It appears that our latest version had a pesky bug in it that prevents TunnelBear from automatically reconnecting when the connection is lost. We do however have a fix for it - please download the latest version of 2.7.1. If you run into any issues contact our support bears directly at tunnelbear.com/support

App Privacy

The developer, TunnelBear, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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