Turo — Car rental marketplace 4+

Due to unforeseen circumstances resulting from life & the pandemic, I needed transportation for work. Turo Agents & Hosts have consistently taken care of my car rental needs. I’ve been a Turo renter on and off since 2017; moreso now since 2021 as I needed the vehicle to commute from Houston to Dallas for work and due to my responsibilities as a Praise & Worship leader at LOV Nation Church. I am pleased with the service and have been made to feel safe in every vehicle I rent. It is clear that Turo cares about the customer’s health & safety as they appear to have made it apart of their guideline for hosts to follow COVID cleaning procedures in order to list any vehicle. I am also pleased with how Turo does everything in their power to resolve issues if they may arise. I highly recommend using Turo. Their rates are competitive, and, thought they shift according to the market like everywhere else, have been at least 30% cheaper than using Hertz or Enterprise Rent-a-car. Of course, you may have your mileage trade offs since not every Host on Turo offers unlimited miles. Just be calculated on those types of rental parameters to ensure that rental best fits your need or adjust your life according for the duration of your trip. I enjoy this service. Thank You Turo and to every person who has graciously hosted me. I look forward to enjoying renting more vehicles as time goes on for leisure & business! I highly recommend using Turo!

I don’t normally write these, so you know it’s either super good or super bad. In this case I was blown away with how responsive and fair minded Turo is. I rented a Tesla and paid about $1000 ahead of time. About a month before my trip, the car was unavailable due to mechanical problems or something, I’m not really sure I just got a notification that I had been refunded and my trip was canceled. I was very worried, I thought I wouldn’t be able to rent another Tesla of the same year and model (I’ve never driven one and was super stoked for this!). Luckily, it was super easy to find a help button and choose the option to speak with a customer service rep. I pressed 2 on the call to speak with someone and within 1 minute I was explaining my situation to a real human (something very important to me). Within 10 minutes I not only received confirmation of my full refund, I had also received an additional $500 of in-app credit to use towards my next rental. I was able to rent an even nicer Tesla I wouldn’t have been able to previously!!! Let’s goooo. Outstanding customer service, I highly recommend this app to anyone looking to rent a car. Much better rates than the big companies, more flexibility, AND nicer cars. And obviously from the rest of my review you can gather that they have incredible customer service that responds very quickly!

Review: ⭐️⭐️⭐️⭐️⭐️ As someone who travels frequently and appreciates convenience and flexibility, Turo has been a game-changer for me. The app interface is incredibly user-friendly, allowing me to browse and select from a wide range of vehicles easily. Whether I need a compact car for a quick city trip or a spacious SUV for a family vacation, Turo always has plenty of options available. What sets Turo apart from traditional car rental services is the personalized touch it offers. Communicating directly with the car owners through the app gives me peace of mind, and I've found them to be responsive and accommodating. Plus, the ability to choose the exact car I want, rather than settling for whatever is available at the rental counter, is a huge plus. The booking process is seamless, and I appreciate the transparent pricing and fee structure. There are no hidden surprises, and I always know exactly what to expect. The added insurance options provide an extra layer of security, which I find reassuring. Overall, Turo has exceeded my expectations in every way. It's revolutionized the way I approach car rentals, and I can't imagine going back to the traditional rental companies. If you're looking for a convenient, affordable, and hassle-free car rental experience, I highly recommend giving Turo a try!