TV Remote Control Universal ‪+‬ 4+

So happy I finally found a good remote control app. I need an app that lets me connect to multiple TVs in our home. I need it to have keyboard input. I need it to just work. It does all that and more.

Try it out free with ads and if you like it, pay the $40 for lifetime, it’s worth it. I hate subscriptions and won’t do them, so I appreciate the lifetime option and I think $40 is reasonable.

I see people complaining about ads, stop it. Nothing in this world is free. If you want to use the app without paying, then the ads subsidize what you are “not paying” for. Developers are not spending hours and hours making stuff just for you out of the goodness of their hearts. Pay them for their work.

Dear MrSebSin,

Thank you so much for your positive feedback and support! We’re glad to hear the app meets your needs and that you appreciate the lifetime option. If you ever need any assistance, feel free to reach out to us at contact.tvsmart@gmail.com.

Best regards,

So does $364/year at the default Weekly rate after a 3 day trial sound remotely reasonable to you for a digital remote - pretty disgusting. Didn’t know/forgot this App was on my phone starting in early August - let alone charging an absolutely ridiculous $6.99 per WEEK!! Assume I clicked on a free trial… the price is what is aggravating. Lucky I checked my subscriptions today & cancelled it. They still got me for 4 weeks of charges. For that cost… I should own it now. In my opinion, this can certainly look like preying on free trial candidates - just look at the default weekly pricing model - it doesn’t make any sense AT ALL vs annual cost. Ask yourself why?? $4/month is MAX it should be - but then I would have caught it before the 2nd month and only lost $4… not $28. Think about why there is default weekly pricing after free trials… there is just one reason, to take advantage of people. No App like this is worth $7 per week ($28/month)… especially when I already have a remote through Apple for my Apple TVs. Apple - you could make it even easier for your customers by just sending a push message directly to my device anytime a payment is about to be charged - sending to email is not a great warning system. Seems too obvious. If it just popped up on my phone I would have cancelled it before the 1st charge. Otherwise it is a passive system of going to settings (or checking emails) and checking subscriptions. So took a few weeks for me to catch it.

Dear RKF2017,

Thank you for sharing your feedback, and I sincerely apologize for the frustration you’ve experienced. We understand your concerns regarding the pricing model and appreciate your transparency. The subscription fees support ongoing app development and maintenance, but we will take your comments into account as we continuously review our pricing structure.

If you’d like to discuss this further or need assistance with any other issues, please don’t hesitate to reach out to us at contact.tvsmart@gmail.com. We truly value your input and would be happy to assist you.

Thank you for your understanding

I pay $6.99/week for a tv remote app that works but is so troubling and has so many issues. First, I will admit it works when you do not have a working remote for your TV, however; this app does not stay connected to my tv. It constantly disconnects while using it, even after a couple clicks. Second, if you turn your phone off or leave the app running in the background, you will have to fully refresh the app just to reconnect. It also constantly tells me it can’t find my TV after being fully connected. I hate it. I hate this app, but unfortunately need it. I gave it 2 stars instead of 1 only because it technically does what it’s supposed to, but at the cost of your sanity. As I sit here and right this review, I don’t even know why I still pay for it and use it. I’m going to delete my subscription and delete this app forever because of how annoying it is. How can something so simple have so many issues? Please fix this app. Or don’t. I am sick of it and deleting it.

Dear Grant,

Thank you for your honest feedback. I sincerely apologize for the frustrating experience you've had with the app. We are continuously working to improve its performance. If you'd like assistance with canceling your subscription or troubleshooting, please contact us at contact.tvsmart@gmail.com.

Thank you for your understanding,