UAFX Control 4+

Accessibility is a big problem in this app

I've had no success contacting UA about the accessibility issues with this app. Not sure where else to turn. This app is very hard to use with the built-in iOS screen reader VoiceOver.
I give UA some points for being able to change the presets with VoiceOver, but trying to use the edit page for the OX Stomp is a torment: It is impossible to change the values of some of the sliders, mic EQ and delay feedback being prime examples. And why some? It is also impossible to turn the delay and reverb on and off with the app, or to tell which things, delay, EQ bands, etc, are on or off.
The last issue I'll mention is that while using VoiceOver, multiple pages appear to be on screen at once. Give it a shot: tripple click your home button to turn on Voice Over while in the edit page for OX Stomp. Drag your finger around the screen. You will hear items that are actually not still on the screen such as the list of your other UAFX pedals. It's even possible to remove a pedal from your app from within the edit screen!
I own six of these pedals. And frankly I think VoiceOver users, those who are blind or low vision, deserve a better experience for what these pedals cost.

Congratulations

Congratulations if you just bought a UA pedal but be prepared for all of the frustration using this terrible app. For the cost of the pedals there should not be this many issues. I own two Starlights because UA doesn’t have ability for midi/ presets. I wish they would have worked out all of the bugs…constantly having to forget my device and pair again…power down and re-pair the device over and over. Their recording software is wonderful. Eventide has a great functional app. Please fix UAFX

Developer Response ,

Sorry you have experienced this issue with your pedal - we have since fixed a number of potential connectivity issues. First confirm your pedal has the latest firmware (in UA Connect) and once you're done or if you have issues, the fix is to close the app, go to Settings->Bluetooth and remove the pedals from the list (click (i) and then forget device). Start app and re-add pedal. That should solve connectivity and stability issues.

Be Sure You Update Your Pedal!

I ran into a really frustrating situation last month. I sank a lot of money into a Del-Verb to lighten the load on my pedalboard. Quality of FX is very impressive, amazing stuff, yada yada.

Now to the very frustrating part. I updated my phone to the latest version of Control but not my iPad. The problems I had with the pedal not connecting and the iPad not holding the presets on screen drove me in-f’ing-sane. I contacted UA, I contacted Sweetwater, I even called my mom. I finally figured out that my iPad was not on the latest UA Control version. It usually requires the pedal to be updated too. I updated both and voila. Everything worked.

For your sanity, if you see your UA Control device has an update, check the UA website under the firmware section and see what the latest version is. You will thank me and you’ll get to keep yourself from tearing your hair out.