Screenshots

Description

Uber Driver app – the app for drivers.

Turn your spare time into earnings with the new Driver app — built with drivers, to bring you helpful information at your fingertips.

Help as you move people and things where they need to go. Drive whenever you want — no offices, no bosses. Wherever you want to go, we want you to enjoy the journey and the destination.

Sign up to drive inside the Uber Driver app. We’ll guide you through the steps and notify you when you’re all set to drive.

A smarter way to earn
Keep track of how much you’re making after every trip, right on the map.
Schedule driving around your life. Plan your days easier with estimated times until your next request and a forecast of rider activity in your area over the next 24 hours.

The support you need to use the Uber Driver app
Take the fear out of your first trips with Uber — you’ll learn how to use the app when you first open it.
Get the help you need with an easy in-app tool to report issues or ask questions.

*This app typically uses 2 GB of data per month. Using navigation can decrease your phone’s battery life.

What’s New

Version 4.257.10002

We update the Uber Driver app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Bug fixes
- Localization improvements

Love the app? Rate us! Your feedback keeps the Uber Driver engine running.
Have a question? Tap Help in the Uber Driver app or visit help.uber.com.

Ratings and Reviews

4.7 out of 5
561.6K Ratings

561.6K Ratings

TitaniumTex ,

Mixed Feelings

Community service is nice when it works.
The past week I told passengers they can tip me on the app when they grade me with hopefully 5 stars ⭐️ I know one passenger stopped and gave me a tip on app before getting out of my car- I’ve still not gotten it, 3 days later.
If it’s an oversight, ok... but I feel Uber is not compensating where due. For instance last weekend Bonus of “33 rides for $50” began on Fri at 2pm - Mon 12:am. After a harrowing 2 days & on my last couple hours I was in airport waiting queue with only 1-5 UberX ahead,
Uber said they’d hold my spot to take a “possible premium” request. There was NO premium for a long ride that took me out of a busy zone, to pickup!
Then at 11:22pm a long delivery request. I had an issue with the App freeZing. I called Uber support in middle of delivery 🚚 -delivery took a lot of time & compensation was inadequate- considering ”timing”. I should have been given grace for the next 2 rides I gave immediately after a complicated delivery UberEats sent (which I did NOT turn on during that evening while Trying to meet quota for $50 bonus). I continued w back to back pickups. I have screen shots while in transit at 12:09am for passenger Roni and another at 12:21am for Marc. I feel I met 33 required rides for $50 over and above performance- for no reason! I did pickup passengers Uber sent (w/o denials) I am Frustrated!

Developer Response ,

Hey there! This certainly sounds frustrating. Let's make sure we follow up with you on this. We request you to reach out to us at t.uber.com/drivercontact or via the in-app Help section and we'll follow up.

bonkers !! ,

This app needs work

I have only been working with Uber for about 4 weeks and have been VERY eager to earn money !! I have done OVER 137 trips and it says I have declined 30 trips !!!!! There is NO WAY I have missed that many and I have NEVER declined 1 trip !! But the WORST one is where the app messed up while finding trips, and a customer called me from a previously accepted trip that ‘dropped off’ and went back to looking for trips. He seemed desperate to get to the airport so I agreed to take him. I verified with Uber that I would be covered insurance wise even though the app was OBVIOUSLY having issues. I tried 6-7 times over 10 days afterwords to reach out to CS to get this trip ‘fixed’ so I could be paid. The kicker was when I received an email notice that I would NOT be paid due to NOT contacting them within 10 days and to “in the future be sure to notify Uber within 10 days of any issues”. To say I was upset would be putting it lightly !!! In calling CS I informed the rep that it was not their personal fault but I was VERY upset and took it out on them. And she was able to ‘fix’ it right then !!! WHY DID IT TAKE 10 days & 6-7 reps before I could get it resolved !?!?!?
I am gonna get my CDL license so I can make REAL money driving for delivering goods instead of people so I can provide a living instead of just side hustle money with Uber .
This is such a shame since I love to meet people and drive my car !!!

Developer Response ,

Hi there, we're sorry to hear about your experience the trips. We want to look into this for you. Please contact our Support team at t.uber.com/drivercontact and we'll take it up from there.

Mgvivi83 ,

There are good days and bad.

I have no idea why you allow ratings that do nothing to help your drivers improve. I have never done anything to deserve less than 5 stars, other than when there are app glitches, and when I get rated below I have no what I need to improve. This is the most frustrating thing for me personally. Hardly any riders tips me and I am polite, careful, and help them with their bags or assistance getting in out of the car when needed. We are providing a service that takes most of our fare and tipping should be automatic. The only other thing that could explain no tips is if the company is taking them. But how can that be proven?

I am grateful I have a job to work until I can find something better, but I constantly worry about what will happen if I ever have a real problem with a customer or anything else really. I have been driving for almost two years now and wish the fear of actually being able to trust the company I work for would go away. You have so many drivers though so the opinions of a few don’t seem to be worth your time. It really is not becoming worth the wear and tear on my personal vehicle with prices going down and the passengers having no idea what we have to pay just to drive for you all with commercial insurance costs, fuel, tires and everything else that goes into taking care of our vehicles to provide safe traveling for YOUR customers.

Developer Response ,

Hi! We're always looking to improve your experience with Uber. Anything specific we can look into for you? Let us know by reaching out to us via the in-app Help section or by sending a quick note at t.uber.com/drivercontact and we'll take it up from there.

Information

Seller
Uber Technologies, Inc.
Size
244.6 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Bulgarian, Cambodian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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