Udemy Online Video Courses 4+

Offline viewing needs work

The offline viewing doesn’t download lectures efficiently. When queueing the videos to download and selecting multiple courses to download, it tries to download everything in parallel and clogs up the internet stream slowing download speed to a stop which would be faster if videos downloaded one by one. Also it says courses are finished downloading in downloaded courses but its really not completely downloaded. It doesn’t even show a percentage of how much of the course is downloaded. I think offline downloading if made efficiently could help udemy’s website from having too many requests at once from people rewatching already streamed videos. It would be helpful if a stream could be downloaded while watching to save time. Other than offline problems the lectures, tests, and videos work really well on the app. I just hope there is an update to fix the download course option.

Love Udemy....but not the app.

I absolutely love Udemy. I’m beginning to hate the app. They apparently once had an app for Apple TV but decided to abort it once apple developed the ability to airplay or cast your videos to the Apple TV from the iPhone. However, you can only cast from an iOS device and not a computer. Annoying, but that part isn’t necessarily Udemy’s fault. Udemy has a feature where you can increase the playback speed of the video. It’s great for instructors who talk slowly or for a lesson you might already be pretty familiar with but only want to brush up on. Well, when you increase this playback speed and then cast to your Apple TV, you may or may not have audio. More likely you won’t. I have to continually hit pause, play, pause, play, pause, play until the audio finally kicks in. I have to do this for each lecture. Additionally, if you pause a lecture for more than a few seconds, the Udemy app decides to start playing again on it’s own, but the real fun part is that it doesn’t start playing from where you paused, it jumps to an entirely new lecture. Need to go to the bathroom? Don’t pause it! Unless you want to spend the next 15 minutes trying to figure out where you actually left off. These issues are quite annoying and really affect the productivity of the learning process.

No download!!

I doubt I would have purchased products on Udemy if I had known how their set up was. most of their products can only be streamed or downloaded to the mobile app but no desktop downloads! they say due to piracy issues, completely understandable but the streaming software is buggy and needs to be updated. I stream video from the usual places Netflix etc. without issue in HD but Udemy software is constantly buffering and won’t load making it impossible to use their courses. And I have tried to download courses to the mobile app multiple times. on three different devices, Over different Wi-Fi’s and on phone data plan. I’ve tried downloading different courses to mobile device without success, downloads will usually complete around halfway to 3/4 and then stop and never finished downloading the rest of the way. Since streaming capabilities are clearly not up to par, they should make downloading an option to desktop, otherwise they should notify people before purchasing that you’re only allowed to “rent” their courses since if I cannot download it I technically don’t own it. It’s truly unfortunate because they offer many great courses at very reasonable prices. I feel like they just need to be upfront about how their product is distributed.

Developer Response ,

Hi there, we sincerely apologize for the downloading and streaming issue. In this case, could you please try to change the connection and download the individual lecture instead of the whole course? You can also try reinstalling the Udemy app to see if things work. If not, please feel free to reach out to us via https://support.udemy.com/hc/en-us. We'll be there for you. We appreciate your patience and cooperation!