Udrive: Flexible Car Sharing & Pay-Per-Minute Car Rentals Across the UAE
Udrive makes driving easy, affordable, and hassle-free. Access hundreds of cars available on-demand across Dubai, Abu Dhabi, Sharjah, and major cities in the UAE. Choose flexible self-drive options—whether you need a car for minutes, hours, days, or even months.
Forget traditional car rental hassles—no paperwork, no waiting lines, just seamless car hire directly from your smartphone!
Why Choose Udrive?
* Pay-Per-Minute Pricing: Only pay for the exact time you use.
* Instant Access: Hundreds of cars available around the clock, conveniently located near you.
* Fully Inclusive: Pricing includes fuel, parking, and insurance—no hidden charges.
* Flexible Rentals: Choose from minute-by-minute, daily, weekly, or monthly rental plans tailored to your needs.
Easy Self-Drive: Unlock, start, and return cars effortlessly through our intuitive app.
How It Works:
1. Find & Book: Open the app to locate available cars nearby.
2. Unlock & Drive with a single tap
3. Park & End Trip - End your rental effortlessly through the app.
Enjoy the ultimate convenience of on-demand mobility with Udrive.
UDrive is a life saver! I have needed a car since mine died during the pandemic. I’ve used the App over the past couple of years and been very honest and transparent with my likes and dislikes. Sharing ways that the App needs improvement, in addition to sharing thoughts and ideas for general service upgrades, has been appreciated by management. I have been asked to be a BETA tester, which has also helped the App with improvements. THANK YOU UDRIVE!!
Developer Response
Hi This is to acknowledge that we have received your query and created a ticket with reference id 438986 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae
Some things are plain stupid
Mike-UAE
The concept is great...I have access to a car whenever I want and return it when I don’t need. Awesome. But the implementation is stupid. Let me explain:1. When you select a car, it is not very clear exactly how much you are paying. There are couple of rates shown - per min and daily but this could be clear.2. Before you unlock the car you have to acknowledge there is no damage outside or inside. Leaving aside how one will know about damage inside the car, what is one supposed to do if there is some damage on the outside?3. There is an option to report damage...great. But one has to enter the name and email and the car plate number. Why?? The app already knows who I am and app already knows the car I reserved. It’s not rocket science to prefix the information. 4. But here’s the kicker. Even after you report the damage, you still have acknowledge there is no damage if you want to unlock the car. Huh??5. Ok. After you unlock the car, guess where you find the keys? In a tray on the dash. Very smart. The keys get so hot sitting in the sun, I literally had to drop the keys as I could not hold them. This is a genius solution!6. After you end the trip you get an email with your bill....sometimes the bill does not make any sense. The numbers don’t add up. And of course if you call them they have no idea what you are talking about.7. One good thing...they do answer the calls pretty quickly.
Developer Response
Hi This is to acknowledge that we have received your query and created a ticket with reference id 438999 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae
Worst customer service BEWARE
asdf@1988
I booked a car upon arriving the wheels have low pressure car. I call customer service they pick up after 30 minutes on wait. They charge you after you reserve the car and as a first time customer I had no idea there's a pin so I called to talk to support team and no one's picks up and apparently you will pay for every minute waiting for someone from the support team to pick up. After the customer service representative picks up i explain to him the situation in English and arabic but he still provides me with no solution and tells me you will pay regardless wheather you used it or not which is completely unacceptable with such poor customer support me having to wait half an hour for them to take my call is not a cost I should bear. This is the first and last time I use this service. If your planning on trying it I advice you to find another service as they are rated 1/10. There's no management and no one responsible.
Developer Response
Hi This is to acknowledge that we have received your query and created a ticket with reference id 439005 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae
Great but needs to control other user
Katsurina06
Been using Udrive, for almost a year now. Been loving it but hopefully they give attention to drivers hoarding the cars and it should not be tolerated. I booked an AVAILABLE car in the app at Expo Dubai (going to their parking is a real pain and not to mention it was freaking hot) only to find out that the previous customer had brought along with him the keys of the car. How is it even possible to end the trip and walk away with the key, making it completely unavailable to use for the next user even if s/he booked it fairly. Called customer service, told me they cannot simply ask the previous customer to return the key since he will still use it later. 🤷♀️ I got a compensation for the inconvenience but i hope this experience won’t happen again.
Developer Response
Hi This is to acknowledge that we have received your query and created a ticket with reference id 438978 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae
In honor of the UAE leadership, we’ve raised the flag.
This update includes a refreshed app icon reflecting our pride and commitment.
Version 4.1.25
The developer, U Drive Rent a Car LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
U Drive Rent a Car LLC
Size
65.6 MB
Category
Travel
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English
Age Rating
4+
4+
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.