UE | BOOM 4+

I’m not quite sure if it’s the all or the actual megaboom4 I purchased. I would love to know it’s the app not properly functioning. It’ll tell me battery is at 90% right as I finish fully charging it and after using it for a couple hours it drains down to 60-70%. If it’s supposed to last longer than 20 if I recall correctly why is this issue happening. I’m hoping it’s the app not connecting properly and not the actual speaker. It would be a disappointment if it was.

Hi Magy, please the following for a factory reset. To do so you'll need to hold the Play/Pause button and the Power button until for about 5-10 seconds. The speaker will power off and you will have to power it back on. Next, uninstall the Boom App and and reinstall it. Once completed, reconnect your speaker and see if it is now showing up in the App. If you continue to have issues, please reach out to Ultimate Ears support at support.logi.com.

This app has periods of working and periods of being horrible. Right now it is unusable as they put an ad that blocks everything except directing you to their store. When the app is down your speaker is useless. Avoid Logitech!!!! Had I known. Others have the exact same story. You need the app to run multiple speakers so even though the app is horrible it is necessary. Now a huge add blocks the screen and they can’t use tinder speakers. The developers (Logitech) reply by sending a link to yet another useless help page. We’ve spent serious time booking buttons and navigating menus to no avail. Return your speakers while you still can! As far as I am concerned they’ve stolen the $1200 I’ve paid for all of these now unusable speakers.

Hi Caretaker, we appreciate your feedback! if you haven't already, please reach out to Ultimate Ears support at https://www.help.ultimateears.com/contact-ue-support

I have had this app for more than 5 years because I have 5 Ultimate Boom speakers and wanted speakers that work as a group. This app for me is a necessary evil. Every few weeks, the app disconnects from speakers. NOW THERE’S THIS ANNOYING SHOPPING BANNER THAT OBSTRUCTS ABOUT A THIRD OF MY I PAD SCREEN AND I CAN’T FIGURE OUT HOW TO GET RID OF IT. NOT BUYING ANYMORE STUFF FROM THIS COMPANY.

July 3, 2024 - contacting the developer is dismal. The link sends me to a screen that has required menus for country and language which contain non-alphabetical abbreviations. I made a guess for GB and eng (maybe this stands for Great Britain and English?). This automated reply from the developer is useless, user u friendly and essentially, a joke. I AM LOWERING MY RATING FROM 2 STARS TO ONE STAR.

Hi s4ndr4gee, we appreciate your feedback! if you haven't already, please reach out to Ultimate Ears support at https://www.help.ultimateears.com/contact-ue-support