UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).
It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.
Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.
Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.
Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.
Please check what is wrong here the sms does not get delivered or this only works on Indian Number ? I don’t want to comment on rating unless it works
Developer Response
Dear User, We regret the inconvenience that you experienced. We apologized for the same. Please share the stepwise error details at customercare@umang.gov.in along with mobile number and country code that was used for registration. We are happy to help you.
App has bugs
lakshmi-14
when i click on sign up, it shows some loading screen and disappear, nothing happens. I am not able to sign up. I am NRE from USA and want to update few changes for my aadhar card. This app seems to have many bugs and isnt helpful for me. I request the team to test the login and sign up scenarios in the app. I tried the aadhar browser website, that also doesnt work, the website doesnt even load.
Too many bugs will never work
paduchuri143
Something is wrong something is wrong this app is totally wrong .a lot of bugs every timeIt asked for OTPor passcodeIn the last page while clicking submit it says that something is wrong .it’s not working and wasting your time. If this app is not there at least people could work on something it is also wasting time and it is not useful. This is a big shame for you
Developer Response
Dear User, We regret the inconvenience that you experienced. Request to share with us the details of the department/services where are you facing the issue. We will try to meet your expectations. Please email us the stepwise error details, UMANG registered mobile number along with the country name where you are using the app at customercare@umang.gov.in. Happy to assist you!
Useless app- waste of time
Chandra S Singh
This is one of the worst app developed by indian govt. most of the times it gives error. None of the links are working fine and always gives error.For example when I try to click on EPFO-> View passbook and when enter the UAN no and click on OTP. It says The service you were looking for is experiencing some issues, please try again.Don't waste our money and stop developing useless apps.
Developer Response
Dear Chandra, We regret for the inconvenience. We want to inform you, EPFO services are working fine, however due to heavy traffic at EPFO servers citizens may face server errors. We request you to update/re-install the app with our latest iOS app version (2.0.6) & try again now, if you are facing any challenges please email us at customercare@umang.gov.in or call us at 1800-11-5246.
Bug fixes and performance improvement
Version 3.0.6
The developer, National e-Governance Division, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
National e-Governance Division
Size
91.7 MB
Category
Utilities
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
