United Federal Credit Union 4+

United Federal Credit Union

    • 4.5 • 4.7K Ratings
    • Free

Description

Mobile Banking gives you immediate and secure account access from your mobile device. It’s fast, easy, and best of all it’s free.

• Check account balances and history
• View account details
• Transfer funds between accounts
• Pay bills for existing payees
• Read and create secure messages
• Locate UFCU branches and ATMs
• Mobile Check Deposit
• Touch ID Login

To use Mobile Banking, log in using your Online Banking Login ID and password.

What’s New

Version 15.0.5902

Feature enhancements and bug fixes

Ratings and Reviews

4.5 out of 5
4.7K Ratings

4.7K Ratings

DogMom90210 ,

Please Streamline to All Accounts Page!

It’s been months or longer since rearrangement —still forcing to click “no thanks on a tour.” In original app I appreciated seeing all balances without having to choose from the list. Also, on reviewing transaction detail, cannot simply “go back.” It takes you out! Have to tap to go back in to resume. I never used apps lower than 4 stars, and looked forward to seeing VISA details in one app. Waiting for original version of accts app at least, and the all-in-one. I wrote and called to ask for it back. One CSR explained advantage of new VISA app: the on/off switch, which is smart. Overall, however, too much clicking.

Displeased001 ,

Unreliable

The app and banking system provided is only functional for individuals who like to carry a checkbook to balance themselves, or who have knowledge of how banking is to work. Definitely less user friendly and less accurate than others I have banked with. The app itself is slow moving. I find I regularly have to go through my receipts and balance my books due to the inaccuracies and lack of information the app has. I often find times where I have no access to my app due updates or maintenance. I have even reached out to customer service and tried to figure out what’s going on with my account and they are not helpful and they do not have answers. Their customer service team is nice, just not helpful. Considering the younger generations are not taught to balance checkbooks I find this to be extremely outdated. (Whether younger generations should be taught to balance checkbooks is a separate argument.) I do not find this banking institution to be keeping up with their competitors and the other banks available. I would definitely recommend shopping around to find a bank that suits your lifestyle and needs.

Strange... ,

Not better after update

Visa portion in the account display used to show how much is currently charged on the Visa (was shown below the main Balance Available) with the this amount changing immediately if either a charge was made or a credit was applied. Now, it takes a few days for the main Balance Available amount to change do to “posting” time, but knowing the total amount currently charged on the Visa at that exact moment was (and is) critical. Now, when I apply a credit to the Visa, it shows NOTHING changed on my balance! This is misleading and causes issues! Another person on the account could see nothing changed, apply another credit and now you have over paid! The last credit I applied to the Visa has not shown posted to the account and it has been over four days ago. This was NOT an issue before UFCU update and defiantly not an improvement. Also, when contacting UFCU through the app, it would be approximately 24 hours and I would receive a reply. Now it may take a few days.

App Privacy

The developer, United Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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