Unity by Hard Rock 17+

Since I had took my lil break 22mths ago and now my I’ve returned it’s been an major upgrade/facelift and i must say it’s truly remarkable and breathtaking walking in the casino now but the buck doesn’t just stop there what y’all have done on the Unity app is not just bending the block ohhh no baby it’s like y’all said come ride with me somewhere and that ride wasn’t around to corner store to get snacks nope surely wasn’t. This is more like an escape to the four seasons resort of bora bora for 3wks all paid round trip it’s just that remarkable since joining the Unity By HardRock you guys have done an outstanding job and now sports betting has arrived superb but I just can’t even imagine what the update going to be like so I’m just waiting patiently to see what’s in store….⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I was granted icon status. They matched my platinum status from Borgota . I decided to book a room . I requested a king bed smoking room . When I went to check in I had to go to the front desk . I wasn’t offered mobile check in or mobile keys like Borgota. When I got to the desk I was told they didn’t have any smoking rooms available. So I dealt with that . When I got to my room it was not a suite , it was not a king bed , and it was a handicap room . Those things I was not told . Then when I was ready to check out I called the operator Bd was told , I had to be out by 12 , Borgota is 2 , I asked to speak with the front desk , I was told there is no direct line to the front desk . I asked if there was a drop box for my keys , was told they didn’t know . Was told to leave keys on my room . I asked how would they know if I checked out on time so I don’t get charged a late fee. I was told if I was worried about that to go to the front desk . Hard rock needs to update their system. This was when you check in on your phone you know exactly what you are getting, no front desk , no keys , no waiting . I was very disappointed that Hard rock is so behind in technology. Also tier status does not give you any perks . No free play or comps towards food .

We are so glad to have the buffet back and we’re very excited when because we are icons we got excellent service and cheaper rate on the buffet. We had the most wonderful waitress. She was top-notch and we told her so.
She never let my husband‘s water glass go dry and she was right there to pick up our dishes as soon as we finished and she kept coming back to check on us, making sure everything was satisfactory.
Those people that work for you make you look good. There is also a very good bathroom attendant in the bathroom next to the Rise. She has dark hair and dark rimmed glasses. I do not know her name, but she is excellent and she also makes you guys look good.
I hope that you reward your best workers. Because these are two of the best.