Universal Assistance 4+
Universal Assistance S.A.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
About us
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
What’s New
Version 6.4.0
We've fixed bugs and added the option to view coverage for family vouchers.
Update the app and enjoy a better experience with UA!
Ratings and Reviews
VIP delay
Vip delay no me reconoce. Si preciso asistencia me reconocerá?
Developer Response ,
Hola Gorrion, gracias por contactarnos. Para poder ayudarte te pedimos que, por favor completes, nuestro formulario web: https://www.universal-assistance.com/ar-es/form/contacto.html y a la brevedad nos pondremos en contacto. Quedamos atentos a tus comentarios. Saludos!
Beware of this company
This is a warning about how useless the app is and most import how you will probably waste the policy cost on a company that has a long list of non-disclosed-at-time-of-purchase exclusions.
Save your time, money and look elsewhere for coverage.
It’s 2023 and this HEALTH Insurance company doesn’t cover or care about mental health, furthermore they did not care whatsoever about the well-being of an 86 year old blind senior. What can you expect if they don’t see mental health as a priority and they HIDE, all the exclusions from the package you get from the travel agency? NOTHING. They did nothing and they did not care, all they were looking for, were ways to deny a very important return so that my mother could be ok.
Do not buy travel insurance from this company, they will gladly take your money and then they will find all the ways to deny your very crucial claim, while being rude and unprofessional.
Shame on UA, avoid and use other companies, like Assist Card or Allianz. Save yourself time, money and the aggravation of rude customer service.
Developer Response ,
Thank you for contacting us. We ask you to contact us through our contact form https://www.universal-assistance.com/ar-es/form/contacto.html in order to verify what happened. We look forward to your comments. Best regards!
No funciona
He tratado en varias ocasiones pedir asistencia médica, y no reconoce el país donde estoy. Y me saca de la aplicación
Developer Response ,
Hola, tu opinión es muy importante. Para entender mejor lo ocurrido te pedimos que por favor completes nuestro formulario web: https://www.universal-assistance.com/ar-es/form/contacto.html y a la brevedad nos pondremos en contacto. Saludos!
App Privacy
The developer, Universal Assistance S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Location
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Universal Assistance S.A.
- Size
- 93.8 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Portuguese, Spanish
- Age Rating
- 4+
- Copyright
- © Universal Assistance S.A.
- Price
- Free