Upwork for Clients +4

Upwork talent search

Upwork ostensibly is serving the interests of its clients searching for a qualified freelancer (talent) and its freelancer talent. In practice Upwork is focused on serving the interests of its “talent” above the interests of its clients. This is really bad and clearly a choice by the company management to put the interests of its freelancers first.

As a client, if I enter a specific search string, I want to see the talent that fits my search string in rank order. I don’t want randomized set of names that change every time I enter the same search string. Also, I want to see the number of jobs the candidate has completed in the most recent 5 or 10 jobs that match my search string. Finally, I want to be able to narrow my search by formal training. In my case I am looking for individuals who have a 4 year degree in computer science and and substantial experience building mobile apps in Swift and UIKit.

Upwork uses the same weak keyword based search algorithm used 26 years ago - before Google developed a markedly improved search scheme - that ignores metadata/keyword stuffing.

Upwork is clearly displaying a different set of candidates for the identical search string as a favor to its talent to help them get exposure. This is not serving the needs of its clients at all!

App Chat Glitch Makes This UNUSABLE

I hope people are reading these reviews by the newest first. I’ve used Upwork forever, and I am constantly amazed at how they just cannot seem to get their app to work for their clients. There has been a glitch in the chat feature ever since the update several years back that does not allow you to write text properly in conversations and moves the cursor around and makes it unusable. I have spent hundreds of thousands of dollars through this company and I cannot believe that they cannot get a simple fix like this right - as a business owner of 30 years, it says a lot about their operational management and priorities for their customers. Read all of the other reviews. Look for themes and read them carefully. I hope Upwork will take these serious and do something about it. I’m actually going on to write on other online forums to warn people to stay away from the app as there are other options like Fiverr out there (who has gotten the lion share of my contracting business because of this) who have gotten it right, and have cared about the client UI/UX from the beginning.

How many reviews like this do you need to read and how many customers do you need to lose before you actually do something about this, Upwork?

Resposta do desenvolvedor ,

Hi Lolo19751975,

Thanks for providing your feedback. We're working on a fix for the autocorrect issue with iOS and will be addressing this in our next release. Please continue to provide us any honest feedback. We've got more improvements coming to the app!

The Upwork Mobile Team

Incredible faith!

My experience on your side has been unbelievable! Unbelievably good that is. Faith is one of the best people I’ve worked with in a very very long time. You would have to have the patience of Job in order to deal with me. And she has that and then some. I believe that she is an incredible asset to your company as well as the people she’s allowed to serve. My lunch today I believe was a good success mainly because faith helped to bring it to life I’m so grateful I am so so grateful! Thank you so much faith and God bless you and all your endeavors you deserve it you’re the best! And thank you at work for screening and hiring incredible people.