URBN Playground 4+

Night (mare) and day from Mind Body app — URBN is missing more than the A

This app makes scheduling appointments in my buildings pool extremely difficult and impossible to track.
The pool has 5 lanes, but the app only shows one lane at a time, so in order to find an open time slot, one is obligated to navigate backward and forwards repeatedly.
Once an appointment is booked, there is only a note with the time and date, no duration and the date does not specify the day of the week, which would simplify with clarity.
Mind Body can be accessed through a website that can be reached in any browser on computer or phone, does not require a data hoovering app like URBN Playground. Mind Body also navigates much more elegantly.
URBN deserves no stars.

Such an inconvenience

For the life of me I cannot understand the incessant need to update this app EVERY WEEK for no noticeable changes. It’s a series of inconveniences that ultimately makes the app more of a nuisance than an aid to stay connected to amenities and events. God, please give us an better option or app developer so that users don’t have to re-login every week after unnecessary updates. What’s the point of an app?

Developer Response ,

Ms. Dria, we're very sorry for the inconvenience, and we completely understand your frustration!

Last year we were updating our app far too frequently with only minor enhancements, and we recently began to pace ourselves with your frustration in mind. We plan to batch our enhancements into a significant app update at most once per month, except for emergency situations.

Thank you so much for your insights and for your patience! We'll keep at it!

Double booking error

So this app had some system errors that caused double bookings, but was able to tell which party booked first, so accurately.
We made a reservation about 3 weeks ago. Several hours before the reservation took place, we were informed that the place was double booked. Because the other party booked the room 30mins ahead of us, the mgmt decided to cancel ours… surprise!