USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.
The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.
USAA Mobile App features include:
-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.
-Insurance: Get an auto ID card, request roadside assistance and report a claim.
-Security: Use a PIN, Touch ID® or Face ID®to securely log on to the app.
-Search: Find what you need with smart search and chat.
-Widgets: View your balance and transaction history on your home screen using widgets.
Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued,Guaranteed or Underwritten • May Lose Value
Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.
We frequently update the app to provide you with the best experience. This update includes:
New capability to filter transactions by account on your transaction widgets
General bug fixes and performance improvements
Ratings and Reviews
Where did add a transaction feature go???? Well there it is.
Update: I am changing my rating to 4 stars. The “add a transaction” feature magically reappeared today. Which means it was either a massive glitch or a design whoops. Why am I so passionate about this feature? Because it is the best feature of any banking app. Being able to add transactions that have not cleared yet to see where you are quickly is really nice for budgeting. So I changed my rating to 4 because either there was a massive glitch. (I updated the app and uninstalled and reinstalled before writing previous review. I even checked my husbands USAA app and his features were not there leading me to believe the USAA design team had removed it.) So yeah!
The latest update has completely done away with “add a transaction” under banking. I loved this because I added automatic deductions and checks. This kept me so organized and on top of my finances. Now it has seemed to vanish. With out warning???!!!! Seriously why???? That was the best feature of any banking app I have ever used. I am so frustrated right now. I had information in there that I need and can’t get back easily. I could cry right now. Did I say I am so frustrated right now? Because, I am really really frustrated. Why? Can you PLEASE FOR ALL THAT IS HOLY, restore that and all my information PLEASE. And thank you.
I’ve been with USAA for well over fifteen years if not twenty . I’ve been completely satisfied up until this year . In May 2020 I was fortunate to still be working while many across the world were home quarantining . As an essential worker I had an on the job injury caring for my patient . My workers Comp check started coming in . I live in MS so the nearest USAA branch is at Kessler Air Force Base which is an hour and thirty minutes away so I chose to deposit my checks via mobile banking out of convenience. Well after six months of depositing the checks on a weekly basis they decided to withhold over sixty percent of my check until the following week . That’s making only forty percent available. In the midst of a pandemic my funds are being held up. It’s crazy and it’s a disgrace . Six months that’s four checks a month, twenty four Workers Comp checks that have cleared with no issues yet my funds are being with held. It’s bad enough I’m off work but what little I receive my bank holds over sixty percent for an entire week . I’m closing all accounts . They aren’t serving me any purpose and I’m having surgery next week .
App works well, if only the communications weren’t so hidden
I can’t say enough good things about USAA. Been using them for decades, and have always been pleased. Although I don’t use the app often, it is responsive and reasonably easy to find most things. The security verification is very easy and quick (I seem to recall it wasn’t always that way, seemed to always want me to re-authorize TouchID, but now I can get right in). The only reason for four stars instead of five is that the communications information from USAA seems quite hidden
I got an email from USAA telling me there was a new document, and it included a link to open to read it. There are so many phishing scams out there, I avoid clicking links in emails, especially for access to financial accounts. So I opened the app. I thought surely the fact that I had a new document would be fairly prominent on the app, but not so. I had to click on the little icon in the corner with my initials (I only tried it after checking literally everything else that might get there); it was a total of 5 clicks from there to get to the new document. I post this in the hopes that someone connected with the app will see it and provide some sort of button on the home screen with a badge showing how many new documents are available.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- United Services Automobile Association
- 167.6 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 5.0 or later.
- Age Rating
- © 2024 USAA
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