At Victory Capital, every investor, regardless of investment size, is important to us and we’re here to guide you every step of the way.
You can navigate your investor journey with our team of Wealth Specialists or use our intuitive investment tool to get a personalized recommendation designed to help you achieve your goals. Our approach provides active portfolio management by our team of experienced investment professionals with systematic rebalancing, so you can confidently pursue your financial goals with clarity and confidence. Our mobile app makes it easy to manage your investments and make trades all in one place!
Download the Victory Capital app to easily and securely:
Whether you are investing for personal life goals, like buying a home or a new car, your dream retirement lifestyle, supporting a loved one’s education, or even building your family legacy, Victory Capital offers portfolio solutions that may be suitable for your financial objectives- Open, view and manage your accounts
- Get a personalized investment recommendation
- Track investment performance, account activity and balances
- Retrieve your documents
- Access investment insights and easy-to-use tools
Victory Funds and the Victory Capital 529 Education Savings Plan (Plan) are distributed, and brokerage services provided, by Victory Capital Services, Inc. (VCS).Whether you are investing for personal life goals, like buying a home or a new car, your dream retirement lifestyle, supporting a loved one’s education, or even building your family legacy, Victory Capital offers portfolio solutions that may be suitable for your financial objectives.
Victory Funds and the Victory Capital 529 Education Savings Plan (Plan) are distributed, and brokerage services provided, by Victory Capital Services, Inc. (VCS).
So for a few months now it has been impossible to log-in using the biometric feature. Once it reads your face, a new page will appear to be loading, but you will just sit there staring at the same circle making continuous loops until you want to smash your phone on the ground. It has been doing this for quite some time now… not just a few weeks.
Developer Response
We're sorry to hear of any issues using your biometric login option. We aren't aware of any issues with the app successfully logging in after your device confirms the biometrics. Please contact us at 1-800-235-8396 so we can gather more information on the device being used and error being experienced. Our representatives are available by phone from 7:30 a.m. to 7 p.m. CT, Monday through Friday.
Poorly maintained app
Love the paper
Not sure why but the account keeps locking me out when I use the biometric log in option. Not having any issue with the half dozen other accounts I use this method to access my accounts with other vendors. It is getting old having to call their call center, wait a very long time to have a customer service representative unlock my account. If I can’t access my account I will need to consider another management company to support my financial needs. They responded to my original note. Advised me to use my user name and password. ( wow, if only I had thought of that)I previously did this only to be locked out. The same problem has occurred 3 Fridays in a row. Lots of wasted time listening to a recording saying I was important to them. No real acknowledgment of the issue. Looking for another vendor with a working app.
Developer Response
Hello, We appreciate you sharing your feedback. Our development team has been made aware of the issue you are facing with biometric login. If you are still experiencing this issue, please choose the option on the mobile app to "Sign in with your Username and Password". For any assistance needed with your account, please call us at 1-800-235-8396 Monday-Friday from 7:30 AM – 7:00 PM CT.
Sends your SSN to old addresses
IJustFeltLikeRunning
Don’t use this company unless you like dealing with massive security issues. I changed my address a long time ago and verified in the app that it is correct. Well, within the past month they sent a tax document to an old address that had my name, last 4 of SSN, account number, account info, and more on it. Oh joy, I love that info floating about for whoever lives there now to access! That is enough or nearly enough info to open accounts in my name. I spoke with someone on the app who couldn’t even explain how or why it happened, and didn’t give me any assurances that it wouldn’t happen in the future. Take your money and information elsewhere.
Developer Response
Hello, we would love the opportunity to address this issue with you in more detail. Please call us at 1-800-235-8396 (weekdays from 7:30 am to 8 pm CT), or contact us on vcm.com (via chat or secure message), and our team will be happy to assist you. Thank you!
Unable to sign into account
thag0205
When signing into my VC account on iPhone, nothing happens. Input username/password and select done on keyboard, does not sign you in. Can’t comment about rest of the app if I can’t sign in. UPDATE: After working with the developer and updating to v1.0.1, now able to log in. App works fine. Hopefully in future versions landscape orientation is introduced to the iPad version.
Developer Response
Hello thag0205, we are happy to inform you that landscape mode is now available on our mobile app. Please upgrade to the latest version. If you have any questions, please call us at 1-800-235-8396 Monday-Friday from 7:30 AM – 8:00 PM CT and state “mobile app” at the voice prompt, and our team will be happy to assist you. Thank you!
Minor updates and improvements.
Version 2.85
The developer, Victory Capital Management Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
