I’ve used UShip for about 4 cross country shipments of older trucks. Let me say this first, the drivers and hotshots are some of the most professional and kind people I have ever worked with. They are great to work with and have nothing bad to say about the drivers. My issue is with the app and the website. It worked fine for a while, and now I’ve been trying to ship a truck and can’t login. It’s been this way for a while. The app is also so slow that I have had to go to the website and resubmit only for the same login issue to occur. If the app and website were improved I think this would be a very high rated app and it would connect a lot more drivers with willing customers.

this app is a joke. Shippers on here asking for things to be shipped at ridiculously low prices. Not even covering the gas to these places sometimes. When you post the correct price you either get extremely underbid by someone whose already going that direction with someone else’s load so they can afford to take packages for free. If you’re just a regular transport and setting a price most likely you will not get picked for the load. Makes no sense to even bid on anything here. This app is for people who have extra space on their trucks already going the direction of the loads so they pick up as extra money. This app is not good at all. Not fair to new drivers or companies whatsoever. This is a robbery service. UShip takes a fee. The shipper sets an incredibly LOW price not considering the fee or the gas or the expenses to travel with their load. A lot of them don’t load you or unload you. So that’s more work. And you basically drove for nothing. Really discouraging thinking you may have a chance to grow your business on here.

The app has so many issues. Errors upon errors. -cannot view my funds from the app. Apparently you have to go to the website to verify you received your payment. What’s the point of the app if you’re going to force me to use the website anyway?-to find a load, I have to enter city names manually rather than either have a proximity setting to search the area, or maybe draw an area on a map with my finger (like the Zillow app). But no. I have to type each city I want to search in by name to find loads. Stupid and a waste of time. -the way loads are listed spreads the information all over the ad rather than have it all in a seamless , well thought out layout. Who ever decided what info goes where obviously never had to use an app before making this one. There are so many more issues, but those are my biggest gripes. What UShip should really do is to get a group of beta testers who are actually people using the app (drivers and people shipping things) and have them give feedback on what the app needs. Then- and here’s the important part- listen to them and make the changes they suggest. For a company that takes 20% of the revenue from every load as a charge for doing not a whole lot of work, you could at least take some of that money and invest it into making an app that is better for the drivers and shippers to use. Make us feel like you’re earning that 20% and not just raping your customers while you sit back and laugh at the people struggling to use your app.

First off let me say i ship vehicles several times a year. So I’m not new to this. I had to have a vehicle i purchased shipped by a date. Got the date in my contract to be moved by that date and no later. Shipper never came. Blocked my phone number. Left the car there. Had to have it towed in the middle of the night last minute to relatives house at an additional cost of 375. Then it had no brakes (it’s a 1970 classic sports car needing restoration) so the car rolled into my brothers backyard destroying his fence, damaging the car and now unable to be towed due to where it sits so i have to fly up, get the car moving and drive it out of the yard to have towed again. At a massive additional expense of repairs, additional tow and flights not to mention my time. So their negligence has effectively cost me a small fortune. Beware. They don’t vet their drivers. My driver had a 5 star rating on uship. One star everywhere else on the internet and repeatedly called a “scammer”. If you’re going to use this app. Do independent research before booking. It could cost you a lot of money.