Description

Valley's Mobile Banking App provides you with direct access to your Valley accounts anytime, any place. View account balances and history, pay bills, deposit checks, transfer funds and view statements for your Valley accounts right from your mobile device. You can also access your account information without logging in by using quick balance, balance widgets and push notifications!

Additional features:
• Locate Valley branches and ATMs
• View copies of cleared checks
• Login with Touch ID
• Spanish translation available

You must be enrolled in Valley’s Personal Online Banking to access the mobile app. Download the app or visit us at valley.com to register. Valley’s online and mobile banking are free, but messaging and data rates may apply.

SAFE AND SECURE
Bank confidently knowing your account is secure. Valley uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.


*Must be enrolled in VBankWorks® Online Banking. Online and Mobile Banking are FREE from Valley National Bank, but messaging and data rates may apply.
**Must have Bill Pay setup previously in VBankWorks Online Banking.

What’s New

Version 6.5.2.80

- Settings repositioned for quick access
- Design enhancements for More page
- Information displayed for Last login session
- Bill payment flow updated for memos
- Improvements made for accessibility support
- Several critical defect fixes

Ratings and Reviews

4.8 out of 5
6.6K Ratings

6.6K Ratings

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Employee advice

I work for the bank and I think there are somethings that could be improve with the app.
First, the app should be able to link to Zelle or another platform for quick transfers.

Second; the app should help the customer schedule a meeting with an universal banker if the customer has a busy schedule. This would help customers by allowing them to pick a day, time and place. It would help the bank because the universal bankers would receive less calls and the system would tell them what the customer is looking for so they will be prepared with answers and documentation.

Another aspect to improve is the branch location. When you are on the map section and you tap on a branch for information, the app shows you the address, hours of operation, and phone number. I believe the app should also show icons for the services offer at each branch. The icons should include: ATM, Drive thru, Coin machine, security box if available, notary services (for bank docs).

Punkin72 ,

Great app!!

I love the new look and the same ease of access to my accounts as they have always provided! It has a smooth feel and I love seeing the pending transactions so I know amounts are coming through and coming through correctly!!

Avi abc ,

Mobile app complaint

The app does not show pending transactions which is my only complaint. I can picture-deposit a check then when I log back in there is no visual representation on the Account History to signify that the deposit is pending; until it is cleared. If the trxn failed it fail silently. I do not receive a warning of the failure.

Suggestion:
Please rectify this. Perhaps have a pending transactions status section above the running Account History. You could also add a line in the Details Section of Account History. This would then add a line titled Pending beneath the Current and Available lines.

Otherwise, the bank has a very high touch quality. When I failed to deposit a check on time n a payment came through a rep from the bank called me up n asked if I want the payment paid or rejected. This kind of high touch is lost in many larger banks.

Information

Seller
Valley National Bancorp
Size
28.6 MB
Category
Finance
Compatibility

Requires iOS 12.2 and watchOS 5.2 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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