Valley's Mobile Banking App provides you with direct access to your Valley accounts anytime, any place. View account balances and history, pay bills, deposit checks, transfer funds and view statements for your Valley accounts right from your mobile device. You can also access your account information without logging in by using quick balance, balance widgets and push notifications!
• Locate Valley branches and ATMs
• View copies of cleared checks
• Login with Touch ID
• Spanish translation available
You must be enrolled in Valley’s Personal Online Banking to access the mobile app. Download the app or visit us at valley.com to register. Valley’s online and mobile banking are free, but messaging and data rates may apply.
SAFE AND SECURE
Bank confidently knowing your account is secure. Valley uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.
*Must be enrolled in VBankWorks® Online Banking. Online and Mobile Banking are FREE from Valley National Bank, but messaging and data rates may apply.
**Must have Bill Pay setup previously in VBankWorks Online Banking.
• User data is now being cleared when app is deleted and a new app downloaded from App Store
• Third-party keyboards are no longer supported
• Update to address issues with Spanish and Chinese on Sign Up page
• Various additional enhancements and bug fixes
Ratings and Reviews
I work for the bank and I think there are somethings that could be improve with the app.
First, the app should be able to link to Zelle or another platform for quick transfers.
Second; the app should help the customer schedule a meeting with an universal banker if the customer has a busy schedule. This would help customers by allowing them to pick a day, time and place. It would help the bank because the universal bankers would receive less calls and the system would tell them what the customer is looking for so they will be prepared with answers and documentation.
Another aspect to improve is the branch location. When you are on the map section and you tap on a branch for information, the app shows you the address, hours of operation, and phone number. I believe the app should also show icons for the services offer at each branch. The icons should include: ATM, Drive thru, Coin machine, security box if available, notary services (for bank docs).
App is junk.. Almost done with VB, altogether
I have been using the internet site to manage my Valley Bank checking accounts for about 4 months now. I recently decided about a week ago to start using the app. Nothing but a big problem since that time. I tried logging in to the app with the same exact user name and password that I have been using on the internet for months now.. I have never been able to log in yet on the app. Every day after my first log in attempt, I get a “sorry” message that says “for your security, you will not be able to log in for 6 hours.” I deleted the app today after about 5 days of not being able to log in. Also, I am still waiting for a VB. Credit card that I applied for in early July… almost two months ago.. Almost done with Valley Bank in all aspects.. We’ll see. If all business relationships are about rapport and results, the rapport is great, but the results are severely lagging.. That’s my 4 month experience with Valley Bank.
Not the best
This bank overall is not the best. I wish I chose another bank but that’s besides the point. There is no option for Zelle which is frustrating and there’s no easy way on the app to send money to others. The whole reason I wanted a bank account was to bot have to use cash sending apps. Also it takes the bank long to update the real balance. For example I can order something but it will take the bank 3 or more days to even take note of the transaction and they constantly show an incorrect balance so if I don’t remember or keep track of what I buy there’s a chance to go be negative in the account . Also when I have tried mobile check deposit it does not work and there’s no reason as to why so I always have to end up going to the bank. It took 2 weeks for a check from the government to process ! Please consider any other bank .
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Valley National Bancorp
- 58.4 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
English, Spanish, Traditional Chinese
- Age Rating
- © 2023