Valora team was responsive to every ticket I opened and very helpful.The app is very easy to use, the best crypto app yet. There are a few shortcomings I think should be addressed but they are not critical:1. More decimals should be added, or at least an indication of more decimals2. Sometimes when you buy/sell CGLD the market price shifts but there isn't really explanation for people new to exchanges/markets. It would be nice to see both the current selling and buying price, sometimes the price jumps considerably!The main critical issue I have with this app/organization is that the only vendor available for me here in the USA for purchasing CUSD in the app doesn't accept any of the cards I have:- 2x MasterCard debit cards- 2x VISA debit cards- 4x VISA credit cards- 4x MasterCard credit cards- 2x American Express cards- 2x Discover cards- 1x VISA gift card- 1x MasterCard gift cardThey only accept card, so I couldn't try wire transfer, bank, PayPal, ApplePay, etc.After reaching out to the vendor multiple times I gave up and instead purchased CGLD with Coinbase Pro and sent it to my Valora app over from Coinbase Pro.Because of the difficulty of getting CGLD, I have convinced zero people to try the app although one has purchased CGLD on another platform. In contrast, in my social circle, I have convinced over 10 Tesla sales from people completely disinterested in electric vehicles before I took them for a test drive.

I'm posting this review again as they erased my review. That sent huge red flags be careful don't put your money in this app!! Finally they responded to my request after 48 hrs wait and did not help me recover my money, lost $98 USD! _______ORIGINAL REVIEW______ I sent cUSD by mistake to a CELO (CB) wallet (which happens to be mine). I missed the step where you must convert the cUSD to CELO. Since then, I've sent several messages to support, I opened the chat and after more than 12 hours still no response. It's been 24 hours since the transfer which appears to be stuck in the network going nowhere. I contacted (CB) support, through reddit and through (CB) chat and the one from the chat said he could see my transaction hash but could not access it because it was stuck on the CELO network. He said he would be able to do something if it was on the ERC-20 network. I'm not sure I understand what that means but I'm so upset about this that I took all my CELO assets and sent them to (CB)... (CB) team is always on point and ready to help. Sad, because I had gotten used to the Valora rewards, but this is a significant loss for me $98 American dollars, no amount of reward can justify a big loss like that. I do NOT recommend Valora, use (CB) instead.

All I can say is that I don’t have a lot of experience with crypto currency’s but I have been learning. I had made a mistake transferring money between Coinbase and my Valora wallet. Coinbase refused to even acknowledge my issue where Valora walked me through step by step how to correct the issue. They told me from the get go that there were know promises with the fix but that others had some success with it. So not only did they walk me through it but I was also able to retrieve the money that I had lost thanks to the customer service team. Coinbase customer service, on the other hand, avoided even talking to me. Bottom line is that I feel like the team here actually cares and wants to help and see everyone succeed and that’s why I’m writing this review because I hope they continue to grow and improve as well. Thank you Valora customer service!

Honestly, the app feels a lot like Venmo but you’ve gotta assume there so much going on under the hood. The fact you can send cash anywhere in the world for a fraction of a penny is astounding and can help a significant number of people. There are a few rough edges: - confusing experience for getting your number verified. They did do a good job of explaining why it happens though. - was a bit strange that you can’t purchase celo dollars in app. Need to send celo gold to the right address and then convert. - the use of “account number” is inconsistent with most crypto wallets. I feels weird to send from a wallet address to an account number. My assumption is most people are already anxious when sending digital currency around the internet. Cross border payments is a massive problem facing some of the most under represented communities in the world. I really hope this project succeeds because they seem to be driven by purpose over profits. Hope y’all do great things 🙏