The Vanco Mobile app is the simplest way for you to connect with members of your church and build community. It’s the home where church members stay connected, donate, plan and share.
- In-app one-on-one and group chat for members to connect.
- Empowers members to give from the app.
- Church leaders can send church news through push notifications to all members, or send notifications to small groups, like Bible study groups or event registrants.
- Create virtual or in-person events for groups or the whole congregation.
In this release we have made a number of small UX updates, improved the overall performance and fixed a number of minor bugs.
Ratings and Reviews
This app needs work
While this app appears to have some helpful features, they don’t work well or at all. I can’t see my scheduled transactions or transaction history. This is important to me because I’m being charged twice each week for my church gift. I suspect this is because the set-up is cumbersome and I thought it didn’t go through the first time (received no confirmation), so I entered my gift a second time. The support function simply directs me to our church admin who doesn’t have any more information than I do. This app roll-out was rushed out - giving just 30 days notice to churches regarding the change. It seems Vanco should have slowed down and thoroughly tested it before releasing it. Disappointing & potentially hurtful to church congregations if people don’t trust this app.
Good App but Needs MAJOR Improvements
I’m a new user of the Vanco Mobile App and it’s a very nice app with different elements that aren’t in the average Giving App.
However, the app takes FOREVER to find your organization. It may not even find your organization even though it’s set up with Vanco. Giving also is tedious because, you can only give/donate to one fund at a time, whereas with a company like Givelify, you can give to multiple funds at once. No one wants to spend 30 minutes going back and forth to give or donate to multiple funds when they can do it all at one time with other giving apps, I mean it is 2021 after all. But lastly, when searching for a fund all I see is “General Fund” which isn’t even a fund or a tile because I created the giving tiles for Vanco Mobile; “General Fund” is not one of them. This has been going on for a couple weeks now and STILL has not been fixed.
As I stated earlier it is a good app that can really help an organization communicate, fellowship, and partner with their community and congregation especially in Today’s times. It just need some slight tweaking, to really beat the competition.
Category Change on iPhone
I know it says the app is supposed to be for communication and engagement as well as giving, and maybe it’s just because of my specific church, but it seems the only function within the app is giving, which is fine with me, that’s the only use I desire it for and I think it would be good to just keep it simple and for devs to work on one function to get it working flawlessly. The only reason I bring this up is because on iPhone it’s under the social networking app category and therefore is grouped with my social apps which makes no sense. The app in its current state would better be categorized as a finance app instead. Just a suggestion.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Vanco Services, LLC.
- 51.2 MB
- Social Networking
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2020 Vanco Payments LLC
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